Panera founder Ron Shaich talks leadership, future of restaurant industry

While being honored as Restaurant Leader of the Year, Shaich urged restaurateurs to fight short-sighted thinking and stay laser-focused on what their customers are seeking.

She will be succeeded as CMO by Cabela’s alumnus Lee Dolan.

Company units will be overseen by a 15-year veteran of the chain.

The magazine's Top 500 Chains report and its overall design earned the business media's equivalent of Pulitzer Prizes.

The departure of Charlie Keegan raises questions about Main Event's rapid-expansion strategy.

Len Van Popering will serve as Subway’s VP of global brand management and innovation.

Marcus Tom is named COO as the company overhauls management following the Qdoba sale.

The former Bloomin’ Brands and Taco Bell executive will join Brian Niccol at the burrito chain.

Speakers at this year’s event offered up some unforgettable comments.

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