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leadership

Management change set for Togo's

 By Peter Romeo on May 04, 2017

Longtime leader Tony Gioia is stepping down.

Workforce

4 ways to encourage restaurant staff to volunteer

By Alaina Lancaster on Oct. 13, 2017

How to foster a culture of giving that keeps on giving.

Leadership

Ruby Tuesday gets new leadership following sale's completion

By Peter Romeo on Dec. 21, 2017

A hunt is on for a permanent replacement for CEO Jim Hyatt.

Leadership

Chipotle raids a QSR rival for its new CEO

By Peter Romeo on Feb. 13, 2018

The troubled burrito chain has plucked an experienced marketer from Taco Bell, the sort of chain it swore it would never copy.

Leadership

Restaurant group drops Mike Isabella for awards consideration

By Peter Romeo on Mar. 29, 2018

The celebrity chef was stripped of his finalist nominations because of sexual harassment allegations.

Leaders rally to protect franchising model

By Peter Romeo on May 03, 2015

The NLRB’s push to shift franchisors’ responsibility of franchisees is seen as a lose-lose for all.

Julia Stewart resigns from IHOP and Applebee's parent

By Peter Romeo on Feb. 17, 2017

The one-time carhop had headed the two-concept franchisor DineEquity for 16 years. No permanent replacement was named.

Leadership

Stephen J. Sather: Ops on top

By Peter Romeo on May 18, 2017

El Pollo Loco’s departing CEO takes an operator’s approach to running a chain.

Operations

Chipotle revises its turnaround plan

By Peter Romeo on Oct. 25, 2017

The updates include changes in the chain's catering program, new digital enhancements, and a contribution from a Starbucks veteran who's been brought onboard.

Leadership

Former Benihana CEO to head Whiskey Cake

By Heather Lalley on Jan. 08, 2018

Steve Shlemon is a 35-year industry veteran.

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