management

Energy saving may not be “an overly sexy conversation to have at eight in the morning,” acknowledged OSI Restaurant Partners’ vice president of procurement, Kristin Brooks. But a standing-room-only audience showed up at that hour during the Restaurant Leadership Conference to hear the Outback Steakhouse parent’s experiences in cutting utility costs.

In an ideal world, we would never have to go through the process of hiring a manager. Our star team members would be promoted from within, eventually become a partner, and then buy us out when we're ready to retire in style at the ripe old age of 55.