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management

Leadership

Starbucks' North America CEO is retiring

 By Jonathan Maze on Sep. 17, 2024

Michael Conway, who was promoted to the position at the coffee shop giant only last March, plans to retire from the company at the end of November. The company is also planning to hire a chief brand officer.

Leadership

Whataburger enters a new era

 By Jonathan Maze on Sep. 12, 2024

Ed Nelson guided the venerable Texas-based burger chain through its transition to new ownership and the pandemic. He now prepares to hand over control to Debbie Stroud.

Leadership

Brian Niccol lays out his early vision for Starbucks

By Jonathan Maze on Sep. 10, 2024

The coffee shop chain’s new CEO, on his second day in the job, is promising improvements to operations and marketing. “We’re getting back to Starbucks.”

Financing

Two companies learn the hard way that running restaurants is difficult

By Jonathan Maze on Sep. 06, 2024

The Bottom Line: Red Lobster and Topgolf were both acquired by companies outside the restaurant industry. Those companies have learned just how competitive the business is.

Leadership

Why so many restaurant chains are changing CEOs right now

By Jonathan Maze on Aug. 30, 2024

Nearly a quarter of public restaurant companies have hired new chief executives this year amid weak sales and stock price performance.

Leadership

A lot of restaurant chains have changed CEOs this year

By Jonathan Maze on Aug. 27, 2024

Several restaurant companies removed chief executives so far in 2024. Some of them more than once. Here’s a look at them.

Workforce

Restaurants are being buried under new paperwork requirements

By Peter Romeo on Aug. 22, 2024

Reality Check: New employer rules invariably bring an avalanche of record-keeping obligations to a field that's no stranger to laying a paper trail.

Leadership

Sardar Biglari is trying another run at Cracker Barrel

By Peter Romeo on Aug. 19, 2024

The activist investor wants five of the 10 seats on the family-dining operator's board, including one for himself, the company said. With one ally already seated, Biglari could control a majority of votes.

Workforce

New York City considers a bombshell change for hotel restaurants and bars

By Peter Romeo on Jul. 25, 2024

Legislation that already has nearly enough supporters to pass would essentially require the staffs of third-party managers to be employed wholly or jointly by the host hotel. But that's only a small part of the warranted changes.

Consumer Trends

Current influences on consumer spending and value decisions

Sponsored content from our partner IFMA on Jul. 11, 2024

Explore the latest insights into consumer spending and value decisions amidst ongoing inflation. Learn how rising food-away-from-home (FAFH) costs impact behaviors and discover strategies for targeting key demographics and addressing operator challenges in our current economic environment.

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