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management

Leadership

Jayson Tipp named CEO of Pincho Factory

 By Jonathan Maze on Jun. 06, 2018

Co-founder Otto Othman will expand his role and while co-founder Nedal Ahmad will transition into a new role.

Leadership

Naf Naf Grill founder Sahar Sander dies

 By Jonathan Maze on Jun. 06, 2018

He turned an old Taco Bell into one of the fastest-growing chains in the country.

Leadership

The champion

By Peter Romeo on Jul. 28, 2016

Survey after survey shows that consumers love Papa Murphy's Take 'N' Bake Pizza. CEO Ken Calwell explains why.

Emerging Brands

Why Eataly Chicago is a must-see

By Sara Rush Wirth on Jul. 25, 2016

Eataly Chicago closed its doors for a day just a week after opening in December. Why? Not even the operators foresaw how popular it would be.

Workforce

How to train employees to be nice

By Lindsey Ramsey on Jan. 20, 2014

Earlier this year, it was reported that McDonald’s was encouraging its franchisees to train workers to be less rude to customers. But several operators we spoke to feel that hiring the right kind of people from the start is the best way to ensure your staff has the gift of customer service.

How to write the perfect mission statement

By Restaurant Business Staff on Dec. 08, 2007

A good mission statement uses simple language to express a company’s essence, helps employees stay on target and lets clients know what to expect.

Training: Hire learning

By Restaurant Business Staff on Sep. 01, 2008

Like most everything else you can think of, training is moving online. But Ben Edtl, president and ceo of Waitrainer provider Restaurant-tech (waitrainer.com), doesn’t want the term “e-learning” applied to his Web-based offerings.

Fernandez Named to Succeed Schnieders as Sysco Chairman

By Restaurant Business Staff on Feb. 18, 2009

Fernandez will be the sixth chairman in Sysco's 40-year history. He currently is a member of the Corporate Governance and Nominating Committee, Finance...

Feesers Wins Price Discrimination Suit vs. Michael Foods, Sodexo

By Restaurant Business Staff on Apr. 28, 2009

The court enjoined Michael Foods Inc., an egg and potato supplier, from discriminating as to price against Feesers Inc., a family-owned broadline...

Energy savers

By Restaurant Business Staff on Sep. 03, 2009

When it comes to directly affecting the bottom line, nothing hits operators harder than the cost of energy. These ideas can help you manage and use your equipment energy more wisely.

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