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management

Operations

GM gets prison time for scamming his restaurants' loyalty program

 By Peter Romeo on Aug. 11, 2023

Mancino's 30-year employee ran the con for 4 years, embezzling $100,000 before being found out.

Financing

Restaurants join the layoff party

 By Jonathan Maze on Jun. 08, 2023

The Bottom Line: Chipotle’s corporate layoffs follow actions by McDonald’s and Wendy’s, though the companies insist it’s not all about any looming recession.

Financing

In a tough year for restaurants, CEO pay took a big hit

By Jonathan Maze on Jun. 01, 2023

The highest-paid executive last year wasn't even a CEO, and three of the 10 best-paid chief executives no longer work for their companies.

Leadership

Sammie Flippen runs a high-performing Noodles & Company location with servant leadership

By Reyna Estrada on May 17, 2023

The Restaurant Business GM of the Year strives to exceed operational standards and create a positive, supportive environment, both inside the restaurant and out.

Operations

Restaurant Business names its GM of the Year winners

By Restaurant Business Staff on May 15, 2023

General managers from Noodles & Co., O’Charley’s and Endiro Coffee were selected as the top GMs in RB’s inaugural award.

Workforce

The restaurant worker most in demand? A great general manager

By Lisa Jennings on Mar. 24, 2023

More than ever before, restaurant operators are focusing on recruiting, retaining and developing talent for this key position, which many say is the heart of any successful operation.

Financing

Laxman Narasimhan gets $8.8M to take the Starbucks CEO job

By Jonathan Maze on Jan. 30, 2023

The coffee giant’s “CEO elect,” who takes over the full-time job in April, received a sign-on bonus and stock awards. Howard Schultz, the interim CEO, was paid $1.

Leadership

Friendly's parent promotes Sherif Mityas to CEO

By Peter Romeo on Nov. 15, 2022

BRIX Holdings also raised Dawn Petite to president of Friendly's after a 40-year affiliation.

Operations

In their search for labor, restaurants turn to ex-offenders

By Peter Romeo on Nov. 03, 2022

A new program works to ease the industry's labor problem, and lighten a societal problem, by getting people who've run afoul of the law into restaurant jobs. Operators praise the results.

Leadership

Long-time exec Stephanie Callihan named CFO of Cotton Patch Café

By Lisa Jennings on Sep. 13, 2022

Todd McEvoy was named chief operating officer for the Dallas-based casual dining restaurant chain.

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