Continue to Site >>>

marketing

Another first for the record book

 By Bill Main on Dec. 13, 2001

First time guests are a precious commodity.

Breaking the doper barrier

 By Peter Romeo on Oct. 09, 2013

Marketing lines that few restaurants dared to cross are being trampled into oblivion.

How deep is your bench?

By Restaurant Business Staff on Aug. 15, 2002

Make sure you have star players ready to step up to the plate. Your training program should have many components, including work outs and practice games...

The week’s 5 head-spinning moments

By Peter Romeo on Feb. 14, 2014

Chains get real about their food, a different view of mall restaurants’ prospects, giving the French some credit and the high cost of a halo.

Is there anything you want to tell me before I tell you what I know?

By Bill Main on Feb. 26, 2003

Periodically my Dad would sit me down and ask the question — a pure fishing expedition. He usually didn't "know" anything. I would spill my guts right then and there — all the typical petty crimes and misdemeanors of a teenage boy.

The week’s head-spinning moments: Chipotle insights, madness worries

By Peter Romeo on Jun. 13, 2014

Steve Ells shares Chipotle’s high-speed formula, Applebee’s joins Starbucks in making recharging news, possible food safety madness resurfaces and where experts say P.F. Chang’s customer data is for sale.

Upon closer inspection

By Bill Main on Sep. 24, 2003

By now I'm sure you're all used to regular visits from the health inspector, fire inspector, and maybe even building inspector. It's a regular part of the job. And for many, a regular part of the stress.

The week’s 5 head-spinning moments: Ebola fears & other signs of the times

By Peter Romeo on Oct. 17, 2014

With 24/7 coverage of the first U.S. cases, investors are asking restaurants if there’s already a sales fallout because of decreased travel. But the public’s ignorance about the disease appears to be more of an issue.

Krystal joins Wi-Fi ranks

By Restaurant Business Staff on Jun. 30, 2004

The Krystal fast-food chain is offering patrons free Wi-Fi access, joining McDonald's, Panera, Starbucks and Schlotzsky's in the wireless arena.

Taco Bell to launch loyalty program

Apr. 17, 2015

A chain with one of the highest visit rates by regular customers looks to add a loyalty function to its app.

  • Page 118