marketing

On the spot

The reports are in and (Gasp!) food and beverage costs are up again. By your calculations they should be around 34%, but this week you've hit 39%. Last week 32%, and the week before 37%. There's obviously something wrong here.

Financing

10 sales-building strategies from the top independents

Here are some of the tactics the country’s leading independents—with revenues of $10 million or more—say have been most successful recently for building sales.

Watching the Tour de France is always exciting. I became hooked on the sport as I watched Lance Armstrong, the young American cancer survivor, compete for and win an unprecedented seven tours.

The funds will be used to buy new kitchen equipment and speed up unit rehabs.

Iced coffee drinks are a hot category this summer, with new flavors and varieties perking up overheated patrons.

With POS data capturing every customized order, developing a secret menu can be as straightforward as reading data and building codes and cache for off-menu favorites.

Getting a bead on your customer base is no small task. Neighborhoods gentrify. Dining tastes evolve. Lifestyles can move the pendulum-like whims of diners...

The rollout will mark the chain's first use of an infomercial, plus the introduction of the Frork.

All distributors say they want to help their operator customers grow their business, but few actually have strategies in place to make it happen.

With change coming to the restaurant industry at warp speed, here's a snapshot of developments that signal where we might be barreling.

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