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Reality Check

Peter Romeo

The blog from award-winning journalist, RB Editor-at-Large Peter Romeo. Peter taps into his decades of experience covering the restaurant business at a variety of publications to discuss any number of issues related to the operations and general direction of restaurants.

Operations

What US Foods' big changes could mean for customers

A disgruntled investor forced out the CEO and claimed several board seats. It's vowed to improve customer service.

Leadership

Howard Schultz signals changes in Starbucks' union response

Meanwhile, Starbucks Workers United continues to win converts, with at least 10 stores unionized and nearly another 200 asking for a vote.

Reality Check: Returning CEO Howard Schultz has prided himself on being a champion of working people. Will that make make him more open to collaborating with Starbucks Workers United?

Reality Check: The public had issues with the pizza. But the withering criticism was aimed at an incoming exec who's now been named executive chairman.

Reality Check: Once a worthy rival of Texas Roadhouse, LongHorn and Logan's, the brand is no longer around. Here's why.

Reality Check: You may not know the name of JP Rama, but the industry is a less discriminatory place because of him.

Reality Check: Emerging markets tend to cycle through some clunker IDs until a label sticks.

Reality Check: McDonald's is going to give that shape a try, but for a radically different reason.

Reality Check: New environmental rules are coming in a flurry. Is the industry ready?

Reality Check: Keep an eye on these one-off government developments. They could be an issue in your market tomorrow.

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