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Food

How Crumbl Cookies creates its weekly rotating menu

 By Patricia Cobe on Sep. 05, 2023

Behind the Menu: The fast-growing chain has developed hundreds of recipes in its history using a robust testing process and considerable customer feedback. But most cookies never return to the rotation.

Technology

Toast CEO Chris Comparato to step down

 By Joe Guszkowski on Sep. 05, 2023

He will be replaced by COO and President Aman Narang, who co-founded the company in 2011.

Food

Popeyes says its latest menu item is a huge hit

By Jonathan Maze on Sep. 05, 2023

The chain said that its Sweet ‘n Spicy Wings have become its best new product introduction since the chain’s chicken sandwich.

Technology

How big restaurant chains are using artificial intelligence

By Joe Guszkowski on Aug. 31, 2023

Brands like Chipotle, Starbucks and Domino's are leaning on AI to do things like predict traffic, set prices and bake pizzas before they're even ordered.

Food

How Eileen Andrade transformed her grandmother's Cuban diner into an elegant fine-dining restaurant

By Patricia Cobe on Aug. 31, 2023

Amelia’s 1931 offers a sophisticated Korean-Latin menu and swanky decor in a Miami neighborhood dominated by more casual spots.

Leadership

Toppers Pizza and Craveworthy Brands add new executives

By Reyna Estrada on Aug. 31, 2023

Executive Summary: A roundup of high-level job changes in the restaurant business includes changes for Fish City Grill.

Operations

Dickey’s put a restaurant up for sale. Its franchisee was surprised

By Jonathan Maze on Aug. 31, 2023

The fast casual’s franchisees say they’re struggling with its price restrictions, coupled with high costs. And one operator says the barbecue chain put her store on the market without her knowledge.

Marketing

Starbucks celebrates Latin American culture with its latest merch launch

By Reyna Estrada on Aug. 31, 2023

Marketing Bites: Starbucks debuts a new cup collection, Wendy’s and Krystal get ready for football season and many chains push their charitable campaigns.

Workforce

White House and NY officials brainstorm ways to deepen the immigrant labor pool

By Peter Romeo on Aug. 31, 2023

In a lengthy meeting this week, New York Gov. Kathy Hochul and senior Biden administration officials pledged to find ways of putting more asylum seekers into jobs. They've already agreed on one way to do it.

Workforce

The Biden administration wants to raise the threshold for overtime pay

By Peter Romeo on Aug. 30, 2023

The U.S. Department of Labor is proposing to make salaried employees making less than $55,068 eligible for overtime pay, up from $38,568. The threshold would change every three years.

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