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Operations

Potbelly founder to build shops in Maryland as franchisee

 By Lisa Jennings on Jul. 19, 2023

Bryant Keil, who built a Chicago antique store into a chain of sandwich shops, has signed a 27-unit agreement to operate locations with his son Hampden.

Leadership

Cracker Barrel names Julie Felss Masino CEO as Sandra Cochran retires

 By Jonathan Maze on Jul. 18, 2023

The former president of Taco Bell International will take over leadership at the family dining chain next month. Cochran will become the executive chair through next year.

Operations

Chipotle takes on first-ever international franchise partner

By Lisa Jennings on Jul. 18, 2023

Alshaya Group plans to bring the fast-casual brand to Dubai and Kuwait, starting in 2024, with more growth planned for the Middle East.

Marketing

Taco John's gives up its Taco Tuesday trademark

By Jonathan Maze on Jul. 18, 2023

The company decided that it wasn’t worth fighting Taco Bell to maintain its trademark and said it would instead donate to Children of Restaurant Employees.

Food

Pizza Hut jumps on 'hot' hot honey trend with new menu items

By Patricia Cobe on Jul. 18, 2023

Hot Honey Pizza and Hot Honey Wings launch in two markets for a limited time.

Financing

Indiana tells I Heart Mac & Cheese to stop selling franchises in the state

By Jonathan Maze on Jul. 18, 2023

The Florida-based fast-casual mac-and-cheese concept's franchise registration was canceled after being cited for several violations in its franchise disclosure document.

Consumer Trends

Inflation drives surge in happy hour traffic

By Joe Guszkowski on Jul. 18, 2023

Early evening restaurant visits are up across the board as customers look to socialize while saving some money, according to new data from InMarket.

Operations

In-N-Out tells its employees to stop wearing masks

By Jonathan Maze on Jul. 18, 2023

The burger chain told workers outside of California and Oregon that they are not allowed to wear masks on the job.

Leadership

What stamp did Norman Brinker leave on the restaurant business? How much time do you have?

By Peter Romeo on Jul. 18, 2023

Restaurant Rewind: In Part II of our two-part special report on the godfather of casual dining, we look at how the serial entrepreneur walked away from one of the biggest jobs in the business to start all over.

Marketing

Quiznos is bringing back Spongmonkeys for some reason

By Jonathan Maze on Jul. 18, 2023

The sandwich chain, declaring that “it’s a new day,” is looking to generate attention for the brand with a new digital campaign featuring one of the weirdest characters in marketing history.

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