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Operations

Buffalo Wild Wings to drop controversial takeout fee

 By Joe Guszkowski on Jul. 11, 2023

The 99-cent fee, described as a test, has been the target of customer complaints and even a lawsuit.

Operations

Red Robin's turnaround begins with juicier burgers

 By Joe Guszkowski on Jul. 11, 2023

The chain is completely overhauling its signature item in an effort to make good on the “Gourmet” in its name.

Financing

Taps Fish House and Brewery chain closes amid allegations of financial mismanagement

By Lisa Jennings on Jul. 11, 2023

The founder of the once-popular Southern California concept lays blame on a former advisor-turned-partner that led to the collapse of a $30 million restaurant group. The former partner, however, has a different story.

Leadership

If you don't know who Norman Brinker was, hit the play button

By Peter Romeo on Jul. 11, 2023

Restaurant Rewind: He was as much of a god to the business as Ray Kroc, though a lot more recently. Here's why the industry should not forget such an inspirational, successful and fascinating character.

Financing

With less aid to buy groceries, SNAP recipients step up their fast-food spending, study finds

By Peter Romeo on Jul. 11, 2023

A new report shows that grocery inflation made restaurant meals almost as economical as cooking at home.

Technology

Judge pauses pay hike for NYC delivery workers

By Joe Guszkowski on Jul. 10, 2023

Couriers’ $18 hourly wage is on hold after lawsuits from DoorDash, Grubhub and Uber Eats prompted a judge to stay the rule. A hearing is scheduled for later this month.

Food

Velvet Taco invites ChatGPT into the kitchen to create its next Weekly Taco Feature

By Patricia Cobe on Jul. 10, 2023

The Chat GPTaco, this week's WTF, was generated by AI with a bit of creative input from Chef Venecia Willis.

Food

Carlos Gaytan's Elopozole with Seared Scallops and Tomatillo Relish

By Patricia Cobe on Jul. 10, 2023

The chef-owner of Tzuco in Chicago is featured in this ongoing video series that spotlights the preparation of a signature dish in his restaurant kitchen.

Leadership

Dorothy Zehnder of the Bavarian Inn in Frankenmuth dies at 101

By Peter Romeo on Jul. 10, 2023

She had worked in the business for 85 years, most of them spent at the 900,000-meals-a-year landmark.

Food

Tim Horton's, Applebee's and Starbucks refresh the menu with cool summer drinks

By Patricia Cobe on Jul. 10, 2023

Taste Tracker: Brunch pops up at Cracker Barrel; salads star at El Pollo Loco and Newk’s; Shuckin’ Shack goes on a road trip; and Fazoli’s, Marble Slab and Zaxby’s celebrate dessert.

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