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Technology

It's time to end the virtual brand charade

 By Joe Guszkowski on Mar. 29, 2023

Tech Check: Uber Eats is doing the right thing by cracking down on misleading listings. But it should take the new policy a step further.

Technology

Panera loyalty members can order via Alexa on Echo Show devices

 By Lisa Jennings on Mar. 29, 2023

Deepening the partnership with Amazon, the move is designed to make ordering at home even easier, and hands-free.

Leadership

Here are the James Beard Award chef and restaurant finalists

By Lisa Jennings on Mar. 29, 2023

The foundation also named six Leadership Award winners, celebrated for creating a better world. And the "godmother of Indian cooking" won the Lifetime Achievement award.

Financing

After a strong end to last year, Dave & Buster's sales slow in 2023

By Jonathan Maze on Mar. 29, 2023

The owner of its namesake food-and-games chain, along with Main Event, cited difficult comparisons and calendar challenges as sales slowed in February and March. But its stock fell, anyway.

Leadership

Accusations fly in Howard Schultz's appearance before Bernie Sanders' Senate committee

By Peter Romeo on Mar. 29, 2023

The former Starbucks chief was accused of being a regulatory scofflaw with little regard for the chain's employees. And he had a few pointed words for the senators who bashed him.

Financing

McDonald's board shakeup continues as two longtime directors retire

By Jonathan Maze on Mar. 29, 2023

Robert Eckert and John Rogers, who joined the board on the same day in 2003, are retiring as part of the company's "commitment to ongoing refreshment" of its directors.

Food

IHOP fills gaps in menu with new savory and sweet additions

By Patricia Cobe on Mar. 29, 2023

New VP of culinary Art Carl is innovating across the menu, focusing on craveable options that can span the dayparts.

Financing

Focus Brands CEO Jim Holthouser on the future of the company's concepts

By Jonathan Maze on Mar. 29, 2023

A Deeper Dive: The head of the company that owns Auntie Anne’s, Cinnabon, Carvel, McAlister’s Deli, Schlotzsky’s, Jamba and Moe’s discusses the brands’ growth strategies on this week’s podcast. Also: IPOs, franchisee optimism and tipping.

Financing

Small towns help McAlister's Deli become a big brand

By Jonathan Maze on Mar. 29, 2023

The sandwich chain is on the verge of becoming the first $1 billion concept in the Focus Brands portfolio, thanks to a willingness to expand where others might not.

Workforce

4 things Howard Schultz revealed to the Senate about Starbucks

By Peter Romeo on Mar. 29, 2023

He countered his critics' barrage of incriminating facts with a few truth bombs of his own.

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