Continue to Site >>>

News

Technology

ezCater wants to boost the profile of restaurants owned by underrepresented groups

 By Heather Lalley on Jan. 23, 2024

The digital catering marketplace has added new filters so customers can seek out restaurants run by people with diverse backgrounds.

Financing

After a critical self-assessment, Starbucks pursues a course correction on labor

 By Peter Romeo on Jan. 23, 2024

Management says it’s regearing for life as a partially unionized business, in part by improving baristas’ experiences.

Leadership

Having C-suiters spend time in stores is great—provided they know what's really going on

By Peter Romeo on Jan. 23, 2024

Restaurant Rewind: Here's how bad things can get when a visiting VIP employee doesn't have a firm grasp on what they've gotten into.

Leadership

The National Restaurant Association's new chairman has a mission, and you're part of it

By Peter Romeo on Jan. 23, 2024

Jeff Lobdell, president of Michigan-based Restaurant Partners Management, believes that greater industry unity is key for restaurants to overcome the various issues they face.

Financing

Laxman Narasimhan takes the helm of a changing Starbucks

By Jonathan Maze on Jan. 22, 2024

More than a year into the job, “Laks” is putting his stamp on the coffee giant. His efforts will be critical to the venerable company’s future.

Workforce

Despite more 'salting,' labor unions are getting pushback in their drive to organize restaurants

By Peter Romeo on Jan. 22, 2024

Working Lunch: Some unionized workers aren't happy about a portion of their paycheck going to labor groups, and they're deciding to do something about it.

Food

Wendy's new Breakfast Burrito is loaded with bacon

By Jonathan Maze on Jan. 22, 2024

The fast-food chain, continuing to push breakfast, is offering a burrito with as much bacon as its Baconator. But it’s only available in select markets.

Operations

In-N-Out Burger says ongoing crime is forcing closure of unit in Oakland, Calif.

By Lisa Jennings on Jan. 22, 2024

After 18 years in the Bay Area city, the quick-service chain that rarely closes stores said the unit there is scheduled to shutter in March out of concern for the safety of workers and guests.

Financing

To some Subway operators, slicers aren't all they're sliced up to be

By Jonathan Maze on Jan. 22, 2024

The fast-food sandwich giant paid for automated slicers for each of its 20,000 locations. But some operators are still waiting to see the benefits. "Nobody is saying this is the greatest thing since sliced bread."

Operations

Puttshack positions as mini-golf's 'scratch player'

By Lisa Jennings on Jan. 21, 2024

This tech-enhanced concept brings the decades-old game to digital natives who expect more in the way of food and drink. But will mini golf stand out with so many eatertainment options coming?

  • Page 69