social media

Marketing

This week’s 5 head-spinning moments: Reviewed and rated

What’s more likely to turn heads, the next chapter in Burgerville’s union dealings, or the fourth bun-related restaurant closure of the week? Check out these and the industry’s other jaw-dropping developments of recent days.

Marketing

How restaurants are handling Twitter’s new design

Less than a week ago, Twitter rolled out a new design for profile pages. Some operators have embraced the challenge. Others have more to learn.

A group describing itself alternately as the Syrian Electronic Army and the Daemon of Darkness seized the famed chef’s sites for The French Laundry and his restaurant group over the weekend.

Software on the market today allows restaurants to keep notes on repeat diners and use publicly available social media or search engine data to impress patrons.

Rather than fight the momentum of a wacky or outlandish social post, some operators are jumping in on the joke.

Terms of the deal were not disclosed.Based in Mt. Holly, NJ, Herb's is a value-added frozen seafood manufacturer founded in 1965. Housed in a multi-million...

If you do it right and allow folks to message about your brand freely, while you monitor and offer input along the way, social media gold—brand awareness, allegiance and sales—awaits. So how do you do it right? In the world of social media marketing, if you love your brand, you have to set it free.

A new consumer-behavior study refutes many of the criticisms routinely leveled by restaurateurs at daily-deal services like Groupon and Living Social.

Google launched its Google+ social network platform last June and Google+ Pages in November, finally allowing restaurants and other businesses to claim their real estate and check out the view.

When a New Orleans journalist reached out to an enthusiastic beer blogger and a trend-bucking restaurant owner for an article on restaurants offering better beers, little did he know he’d be playing matchmaker.

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