social media

Marketing

This week’s 5 head-spinning moments: Reviewed and rated

What’s more likely to turn heads, the next chapter in Burgerville’s union dealings, or the fourth bun-related restaurant closure of the week? Check out these and the industry’s other jaw-dropping developments of recent days.

Marketing

How restaurants are handling Twitter’s new design

Less than a week ago, Twitter rolled out a new design for profile pages. Some operators have embraced the challenge. Others have more to learn.

A social-media meltdown last month could have been avoided if Phoenix burger joint The Attic had enlisted a practice in play at similar spots.

The industry’s un-conference provided an opportunity for the off-center to have the center stage.

People in big cities have been all abuzz over the hidden cash craze sweeping social media, that all started when a mysterious person (@HiddenCash) began stashing money around San Francisco.

Those photos you and your guests post to Instagram are about to get better-looking. Instagram introduced new creative tools last week that give users “the ability to adjust brightness, contrast, saturation, warmth and more.”

Everyone's a critic; know how to respond to a review, good or bad.

On Monday, the governor unveiled the online map, which is a follow-up to the popular Green Chile Cheeseburger Trail that continues to serve as a publicity tool for the state.

A revival of the Italian chain is critical to the company’s turnaround. Here are the highlights of the strategy, unveiled to investors last week as they digested some bad financial news.

Customer service is just as important online as it is in house. Here are four tips on how to win your customers over on Twitter if you make a mistake.

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