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How to get travelers in the door

 By Lesley Porcelli on Apr. 11, 2014

Tourism dollars are crucial for restaurants. Here's how to get travelers to walk through your door.

'We interrupt this food fight for some education'

 By Peter Romeo on Jun. 17, 2014

The competition between foodservice channels is escalating quickly, but that didn’t stop restaurateurs from meeting Monday with the enemy.

Pink or no pink

By Sara Rush Wirth on Jun. 17, 2014

A social-media meltdown last month could have been avoided if Phoenix burger joint The Attic had enlisted a practice in play at similar spots.

Everyone’s a critic

By Amanda Baltazar on Jun. 17, 2014

Everyone's a critic; know how to respond to a review, good or bad.

Marketing

Instagram makes posting food photos easier

By Lindsay Holley on Jun. 13, 2014

Those photos you and your guests post to Instagram are about to get better-looking. Instagram introduced new creative tools last week that give users “the ability to adjust brightness, contrast, saturation, warmth and more.”

Marketing

Restaurants jump on @HiddenCash social media trend

By Kelly Killian on Jun. 06, 2014

People in big cities have been all abuzz over the hidden cash craze sweeping social media, that all started when a mysterious person (@HiddenCash) began stashing money around San Francisco.

Water-ballooning old thinking at Summer Brand Camp

By Peter Romeo on Jun. 05, 2014

The industry’s un-conference provided an opportunity for the off-center to have the center stage.

Marketing

How to apologize on Twitter

Jun. 02, 2014

Customer service is just as important online as it is in house. Here are four tips on how to win your customers over on Twitter if you make a mistake.

The week’s 5 head-spinning moments: Fear and loathing edition

By Peter Romeo on Apr. 11, 2014

Nothing grabs attention like the fear of being poisoned at restaurants that are worshipped for their quality. Unless you’re talking about a vegan restaurant with ties to a cannibal.

How to shoot your food and 'kill it'

By Lindsey Ramsey on May 01, 2014

Five tips for creating great food photos for social media marketing.

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