social media

Linguistic takeaways from FSTec

By Peter Romeo on Sep. 22, 2014

Digital advances are coming with some lingual ones as well. Here’s how the restaurant industry glossary is being rewritten to reflect advances on the tech front.

Technology

5 trends to buzz about at FSTEC

By Robert Grimes on Sep. 20, 2014

Fall is the time for companies to plan next year’s technology initiatives and the budgets that support them.

Taco Bell and Chobani Found Instagram Success With #FoodPorn

Sep. 18, 2014

The quick-service chain’s exposure is being touted by the social media platform as proof the site is a viable ad medium for big consumer brands.

Calif. shields citizen-reviewers from restaurant lawsuits

Sep. 16, 2014

Among the bills signed into law by Gov. Jerry Brown this week was one that protects posters of negative restaurant reviews on sites like Yelp.

Marketing

Twitter-trolling health inspectors

By Kelly Killian on Sep. 12, 2014

In the Social Media Age, the language that constitutes a formal complaint has evolved.

Roti’s co-founder shares 6 tips for restaurant business success

By Sara Rush Wirth on Jul. 01, 2014

Restaurant-industry veteran Bill Post sat down with prospective business owners in Chicago to discuss what he identified as the keys to restaurant success. Menu design, social media and budget analysis were among the topics he weighed in on.

Thomas Keller's websites hacked by Syrian activists

Jul. 21, 2014

A group describing itself alternately as the Syrian Electronic Army and the Daemon of Darkness seized the famed chef’s sites for The French Laundry and his restaurant group over the weekend.

Technology

Taste Savant

By Kelly Killian on Jul. 15, 2014

Restaurateurs who dislike being reviewed by rank amateurs may be heartened by the release of an app by a website that calls itself the “anti-Yelp.”

Marketing

Applebee’s new marketing strategy: customers’ photos

By Kelly Killian on Jul. 24, 2014

To boost engagement with its “neighborhood” and generate some social media buzz, Applebee’s, the country’s 10th largest chain by sales, will turn over its Instagram feed to its customers for the next 12 months, Adweek reports, relying in a big way (although not solely) on user-generated content—read: free content—to populate the page.

In the heat of a culinary competition, menu trends come to life

By Patricia Cobe on Jun. 25, 2014

As a member of the judging panel for the second annual FARE Culinary Competition, senior editor Pat Cobe shares the trends.

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