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Consumer Trends

New data shows restaurants are skeptical of daily deals

 Oct. 07, 2011

Four months after releasing research that indicated daily deals live up to their potential, Technomic has issued new data that shows restaurants aren’t convinced.

Technology

Movement in mobile

 By Restaurant Business Staff on Apr. 18, 2012

If you took a United or Delta flight to the 2012 Restaurant Leadership Conference in March in Scottsdale, Arizona, you had the option to forego a printed boarding pass, using a QR code sent to your smartphone instead. In a world where 80 percent of the population owns a mobile device (and only 47 percent own a toothbrush), cellphones and tablets are replacing pagers, wallets, credit cards and even keys. Here’s a round-up of mobile solutions from the floor of RLC to keep an eye on.

The Week in Ideas, June 1, 2012

By Restaurant Business Staff on Jun. 01, 2012

This week: Aiming your Twitter rage at graduates. Banning sodas (maybe you heard something about this?). Doing the dirty work. And while it may seem like a good idea at the time, funding your new restaurant with bad checks is really never smart.

Financing

Saladworks crowd-sources salad inspiration

By Patricia Cobe on May 02, 2013

Every couple of months, the Conshohocken, Pennsylvania-based Saladworks introduces a limited time “named” salad. The SpringFit ($6.99) is currently running until the end of May at all 106 locations. Here’s how it came to be.

Financing

Saving money on social media services

By Amanda Kooser on Jan. 02, 2014

How outsourcing tweets and posts stacks up against doing it yourself.

Marketing

How to apologize on Twitter

Jun. 02, 2014

Customer service is just as important online as it is in house. Here are four tips on how to win your customers over on Twitter if you make a mistake.

Chipotle apologizes for racist tweets during Twitter hack

Feb. 09, 2015

The burrito chain is also investigating how outsiders wrested control of its Twitter account for about two hours and used it to post offensive messages.

Marketing

3 lessons from social media this week

By Lisa White on May 17, 2017

From spinning a losing streak to knowing when to lay low, here are some recent lessons operators have learned on social media.

Marketing

Customers leak details on Dunkin' Donuts’ new snack program

By Peter Romeo on Apr. 06, 2018

Word spread on social media about a small test of items intended as afternoon add-ons.

15 fast food facts just for fun

By Bill Main on Jun. 12, 1999

It's summertime. Warm nights, bar-b-ques, picnics, and casual get togethers fill up the calendar. Dazzle your friends, family and restaurant associates with your knowledge of food.

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