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Operations

This week’s restaurant nightmares: D'oh! moments

 By Peter Romeo on Jan. 25, 2018

Things can go wrong for restaurants in truly unique ways. Here's a slab of proof, gathered from just the last few days.

15 fast food facts just for fun

 By Bill Main on Jun. 12, 1999

It's summertime. Warm nights, bar-b-ques, picnics, and casual get togethers fill up the calendar. Dazzle your friends, family and restaurant associates with your knowledge of food.

Shamrock Foods Launches Dine 4 AZ Marketing Campaign

By Restaurant Business Staff on Sep. 11, 2009

PHOENIX, AZ (Sept. 11)—Shamrock Foods yesterday launched a state-wide marketing program to get consumers eating out again. Citing the importance of...

Marketing

Some dos and don’ts of social media

By Peter Romeo on Mar. 29, 2011

A restaurateur-turned-media-consultant advised Restaurant Leadership Conference attendees to avoid some of the common pratfalls of mobile and social media.

Marketing

The writing on Facebook's wall

By Restaurant Business Staff on Nov. 09, 2011

Forecasters have divined a larger sales role for social media in 2012 and beyond, but that’s where the crystal ball goes wonky. Fortunately for restaurateurs, Facebook has agreed to foretell some of the why’s and how’s for their channel.

The Week in Ideas, June 1, 2012

By Restaurant Business Staff on Jun. 01, 2012

This week: Aiming your Twitter rage at graduates. Banning sodas (maybe you heard something about this?). Doing the dirty work. And while it may seem like a good idea at the time, funding your new restaurant with bad checks is really never smart.

Financing

Saladworks crowd-sources salad inspiration

By Patricia Cobe on May 02, 2013

Every couple of months, the Conshohocken, Pennsylvania-based Saladworks introduces a limited time “named” salad. The SpringFit ($6.99) is currently running until the end of May at all 106 locations. Here’s how it came to be.

Financing

Saving money on social media services

By Amanda Kooser on Jan. 02, 2014

How outsourcing tweets and posts stacks up against doing it yourself.

Marketing

How to apologize on Twitter

Jun. 02, 2014

Customer service is just as important online as it is in house. Here are four tips on how to win your customers over on Twitter if you make a mistake.

Chipotle apologizes for racist tweets during Twitter hack

Feb. 09, 2015

The burrito chain is also investigating how outsiders wrested control of its Twitter account for about two hours and used it to post offensive messages.

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