social media

Calif. shields citizen-reviewers from restaurant lawsuits

Among the bills signed into law by Gov. Jerry Brown this week was one that protects posters of negative restaurant reviews on sites like Yelp.

Marketing

How Wendy's tackles trolls

Strategies to answer social media harassment.

A social media moment can become a marketing gold mine with just a handful of tweets, as Wendy's learned this year.

Seven restaurant people let us in on their extreme food vacation destinations.

As the nation begins to emerge from recession, restaurants are seeing lapsed customers return. Same-store sales are inching up, signaling the industry’s initial rebound to health; hiring is also up, signaling positive expectations for 2011.

Social media is here to stay, and your customers are expecting to find photos of your menu offerings. Give them what they're looking for without spending a fortune on a professional photographer by following these simple tips.

MOOYAH, Pizza Fusion, Punch Pizza, Counter Burger and Sweetgreen share their social media strategies.

SALINAS, CA (February 12, 2013)—Markon Cooperative, Inc., the produce source of eight independently owned foodservice companies, launched a mobile app that...

Consumers are smart and the adoption rate of technology in our industry is gaining momentum to meet their high demand. Facebook, tablets, mobile ordering—the list goes on. What technology do you have in place? How are you using it to keep the customer experience high? What is your strategy to continually engage them? You can find those answers and more at this year’s FSTEC NexGen.

Restaurants’ policies try to keep up with the times.

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