Calif. shields citizen-reviewers from restaurant lawsuits
Among the bills signed into law by Gov. Jerry Brown this week was one that protects posters of negative restaurant reviews on sites like Yelp.
Consumers are smart and the adoption rate of technology in our industry is gaining momentum to meet their high demand. Facebook, tablets, mobile ordering—the list goes on. What technology do you have in place? How are you using it to keep the customer experience high? What is your strategy to continually engage them? You can find those answers and more at this year’s FSTEC NexGen.