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Technology

Backed by prominent restaurateurs, Lunchbox raises $20M

 By Joe Guszkowski on Oct. 28, 2020

The online ordering company's latest fundraise features celebrity chef Tom Colicchio and Planet Hollywood founder Robert Earl.

Financing

Burger King, Popeyes and Tim Hortons will modernize their drive-thrus

 By Jonathan Maze on Oct. 27, 2020

The chains will add new technology to more than 10,000 North American restaurants by mid-2022 as drive-thrus become more important to fast-food chains.

Technology

Ordermark raises $120M to expand online ordering, virtual brands

By Joe Guszkowski on Oct. 27, 2020

Giant tech investor SoftBank Vision Fund led the round, a major show of confidence in the future of digital channels.

Technology

White Castle will add robots in 10 more units

By Joe Guszkowski on Oct. 26, 2020

The fast-food chain is expanding its use of Flippy after a successful test in Indiana.

Technology

Local governments turn up the heat on delivery companies

By Joe Guszkowski on Oct. 23, 2020

Activity this week included a Nevada county's decision to refer Grubhub to the state attorney general’s office.

Technology

Using feedback to perfect the customer experience: How surveys help restaurants

Sponsored content from our partner Intouch Insight on Oct. 23, 2020

As restaurants digitally accelerate and adapt to new service models, customers are grappling with how to consume and who to trust.

Operations

Restaurant openings are returning to normal levels, but new formats abound

By Joe Guszkowski on Oct. 22, 2020

Nearly 6,500 new restaurants and food businesses opened in September, according to Yelp—many of them outdoors or focused on sweets.

Technology

What is CloudKitchens up to?

By Joe Guszkowski on Oct. 21, 2020

The secretive ghost kitchen company has acquired more than 40 properties in dozens of cities, according to the Wall Street Journal.

Financing

Chipotle sales surge, thanks to digital

By Heather Lalley on Oct. 21, 2020

Major growth in online and mobile orders helped the chain emerge quickly from its early pandemic slump.

Technology

4 signs of the complicated relationship between restaurants and delivery companies

By Joe Guszkowski on Oct. 20, 2020

A new report shows how restaurants have come to depend on the services despite their downsides.

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