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Technology

Multimedia marketing at Dick's Last Resort

 By Amanda M. Westbrooks on Mar. 09, 2012

Sassy servers and live bands play up the party atmosphere at Dick’s Last Resort destination restaurants. Last year, the brand decided to plunge into a new video and social media-fueled program to enhance engagement with the guests within the four walls and at restaurants throughout the chain.

Reinhart Foodservice to Acquire Agar Supply Co.

By Restaurant Business Staff on Sep. 14, 2012

ROSEMONT, IL (September 14, 2012)—Reinhart Foodservice, the 5th largest broadline distributor in the US, announced that it has entered an agreement to...

Technology

What to do if a thief steals your credit card data

By Restaurant Business Staff on Feb. 01, 2013

If a thief steals your credit card data, expect to be out at least $80,000, estimates cyber-security firm ANXeBusiness Corp. in Southfield, Michigan. “Oftentimes, these restaurants feel like they’re being victimized a second time,” says Atlanta hospitality lawyer Charles Hoff, who counsels breached restaurants.

NRA attendees contend with case of Obamacare-itis

By Sam Smith on May 23, 2013

There were a lot of clues at the National Restaurant Association Show: The crowds waiting to get into the healthcare reform education sessions. The full schedule of the advisors at the NRA healthcare reform knowledge center faced every day.

Financing

Buying time

By Amanda Baltazar on Dec. 01, 2013

A sluggish economy and skittish consumer spending means operators will continue to keep tight reins on their own spending in the New Year. What is worthy of investment and what’s on the chopping block?

The week's 5 head-spinning moments

By Peter Romeo on May 23, 2014

Adjustments in tech strategies, a big promotion that slipped past unnoticed, why every big chain should be scared and the day fast food lost its mind.

Beverage

Coffee on speed

By Sara Rush Wirth on Sep. 12, 2014

The next wave for coffee specialists: trading high craft for high-tech without losing customization and a sense of high art.

McD’s expands home-delivery test in Australia

Oct. 24, 2014

McDonald’s is expanding the test of home delivery it began in July in Australia, a proving ground for innovations that often make their way to the chain’s U.S. operations.

Technology

CIOs in the c-suite

By Sara Rush Wirth on Jan. 05, 2015

Recently, many big brands have started bringing professionals into the c-suite to head up tech efforts—from security and payment in the age of data breaches to consumer-facing mobile apps.

Technology

First Watch adopts waitlist-management app

By Peter Romeo on Mar. 25, 2015

The new technology enables customers to compare the wait times at units in their area, put their name on the list, and then monitor the time at which they’ll be seated.

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