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Operations

Red Robin's turnaround begins with juicier burgers

 By Joe Guszkowski on Jul. 11, 2023

The chain is completely overhauling its signature item in an effort to make good on the “Gourmet” in its name.

Technology

Delivery apps have a math problem

 By Joe Guszkowski on Jul. 07, 2023

Tech Check: The companies say they can’t afford New York’s $18 minimum wage for couriers. That doesn’t bode well for the business's long-term prospects.

Financing

Concern over a California joint-liability proposal unites McDonald's and its franchisees

By Jonathan Maze on Jul. 07, 2023

The Bottom Line: A bill making its way to the governor’s desk would go further than proposed federal joint employer rules in making franchisors liable for their franchisees’ workers. And this one just targets fast-food chains.

Financing

A look at the Top 500 restaurants, in charts

By Jonathan Maze on Jul. 06, 2023

The Bottom Line: These are the restaurant chains with the largest average unit volumes, the brands that have grown AUVs the most since the pandemic, and those that have added—and closed—the most locations.

Marketing

How restaurants are approaching Threads, Instagram's answer to Twitter

By Joe Guszkowski on Jul. 06, 2023

Many brands have already jumped aboard the fast-growing app. Others are waiting to see how things unspool.

Food

What’s after ‘plant-forward’? Some say ‘alt seafood’

By Peter Romeo on Jul. 06, 2023

Restaurants are expected to be the catalysts for Americans mixing more sea vegetables and bivalves into their diets.

Financing

In closing its pizza brand, Chipotle ends a weird era

By Jonathan Maze on Jul. 06, 2023

The Bottom Line: The burrito chain is closing its remaining Pizzeria Locale locations, finally putting an end to an era in which it tried putting its fast-casual stamp on different menu segments.

Technology

Consumer acceptance of robotics and automation in restaurants is spotty at best

Jul. 04, 2023

Technomic's Take: Labor has been a perennial problem for the industry and automation could help. But consumers are skeptical. And the cost is substantial.

Operations

Spreading the Southern touchstone of chicken salad

By Lisa Jennings on Jun. 30, 2023

Chicken Salad Chick is in a lane on its own, but will this growing fast-casual franchise translate outside the South?

Technology

Are virtual brands dead? The industry weighs in

By Joe Guszkowski on Jun. 30, 2023

After enjoying a pandemic boom, delivery-only restaurant concepts are starting to crack. Six stakeholders explain what happened, and what happens next.

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