The franchisor-franchisee relationship is showing growing signs of tension in multiple brands lately.
This week’s episode of the Restaurant Business podcast, "A Deeper Dive," explores the reasons behind that tension.
Jonathan Maze, executive editor, and Peter Romeo, editor-at-large, discuss the different issues and the reasons these tensions might be rising to the surface.
They discuss issues such as the one at Jack in the Box, where operators have sued the company, and at McDonald’s, where franchisees have created the first independent association in that company’s history.
They also talk about the operational challenges that might be contributing to the problem, and the best ways brands can avoid this tension.
Please have a listen.