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Operations

New restaurant equipment and back-of-the-house technology
Operations

Two kingpins of Philly's landmark Tony Luke's get 20 months in prison for cooking the books

 By Peter Romeo on Jan. 26, 2024

Founder Tony Lucidonio and son Nicky underreported revenues and paid employees under the table for 11 years, cheating the IRS out of $1.3 million in taxes, according to the Justice Department.

Operations

Help! A Texas-sized BBQ-bacon burger fight is brewing

 By Jonathan Deutsch, Ph.D. on Jan. 26, 2024

Advice Guy: Restaurant operations expert Jonathan Deutsch offers some guidance when it comes to trademarking recipes.

Operations

Let the awards season begin: Here are the James Beard Foundation semifinalists

By Lisa Jennings on Jan. 24, 2024

This is the first round of the Beard award season. Finalists will be named in April and the winners celebrated in June.

Operations

Dave & Buster's is set to hit 'Play' on a new high-tech prototype

By Peter Romeo on Jan. 24, 2024

The prototype for the food-and-games restaurant chain incorporates sports bar-like features, private gaming areas and self-service beer taps.

Operations

Should my restaurant get rid of the phone altogether?

By Jonathan Deutsch, Ph.D. on Jan. 22, 2024

Advice Guy: Restaurant operations expert cautions an owner about ditching the phone, but suggests technology can help offset some of its challenges.

Operations

In-N-Out Burger says ongoing crime is forcing closure of unit in Oakland, Calif.

By Lisa Jennings on Jan. 22, 2024

After 18 years in the Bay Area city, the quick-service chain that rarely closes stores said the unit there is scheduled to shutter in March out of concern for the safety of workers and guests.

Operations

Puttshack positions as mini-golf's 'scratch player'

By Lisa Jennings on Jan. 21, 2024

This tech-enhanced concept brings the decades-old game to digital natives who expect more in the way of food and drink. But will mini golf stand out with so many eatertainment options coming?

Operations

How Gregg Majewski plans to change the reputation of virtual restaurant brands

By Lisa Jennings on Jan. 18, 2024

His portfolio company Craveworthy Brands is rolling out a new model to bring virtual brand revenue to its brick-and-mortar family of restaurants.

Operations

A franchise ownership dream comes true

By Lisa Jennings on Jan. 17, 2024

Daintry McFadden was the first to sign on with the Wetzel's Pretzels' Access to Equity program designed to help women and minorities become owners. Now that program is bearing fruit.

Operations

How customers came to be routinely asked, 'Cash or credit?'

By Peter Romeo on Jan. 16, 2024

Restaurant Rewind: Credit-card transactions are an integral part of the restaurant industry today. Yet that development is a relatively recent one. Join us we look at how the co-dependence came to be.

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