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Operations

New restaurant equipment and back-of-the-house technology
Operations

Dunkin’ Donuts pays a price for trimming the menu

 By Peter Romeo on Apr. 26, 2018

A flurry of sales-boosting initiatives at the chain failed to offset the traffic impact of product streamlining.

Operations

Last week’s 5 head-spinning moments: Special OMG edition

 By Peter Romeo on Jan. 13, 2017

Necks were so torqued by developments thus far in 2017 that a special report was warranted. Have the neck brace ready.

Operations

Are wings places the next wave in fast casual?

By Heather Lalley on Mar. 15, 2017

Full-service chicken-wing chains are hatching quick-serve spinoffs.

Operations

What to know before launching an airport unit

By Heather Lalley on Jul. 27, 2017

As airports around the country elevate their F&B offerings, is it worth it for a concept to open airport outposts? And what should brands expect once they do?

Operations

Putting on a show with display cooking

By Restaurant Business Staff on Jan. 13, 2007

For a generation that’s grown up watching Iron Chef and considers dining out a necessity, the restaurant experience needs drama, action and stagecraft to stand out. While open kitchens and display cooking are not new concepts, more operators are giving guests “a peek behind the foodservice curtain.”

Operations

Uniformly fashionable

By Restaurant Business Staff on May 01, 2011

A bit of style in your uniforms and shoes can go a long way in creating a brand identity and making a favorable impression on your customers.

Operations

Strike while the cast iron is hot

By Tom O'Brien on Apr. 02, 2014

Everything old is new again when it comes to the cookware many chefs prefer.

Operations

Test kitchens in the real world

By Rita Negrete-Rousseau on Feb. 14, 2017

Increasingly, operators are turning to real-life test kitchen units and their own customers for help in evaluating the innovations they’re considering.

Operations

4 food cost and inventory control hacks

Sponsored content from our partner CrunchTime! Information Systems on Oct. 25, 2017

For optimal cost management and organization, operators should consider these four tips.

Operations

Tip pooling gets an OK from DOL

By Peter Romeo on Dec. 04, 2017

The Trump administration has proposed the practice be allowed again as a way of equalizing front- and back-of-house pay, a reversal of the 2011 prohibition.

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