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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 41
Workforce

Shake Shack is spending $10M on higher pay and bonuses

The chain called it one of the “biggest team member commitments” in its history as it fights for workers in a tight labor market.

Operations

Chipotle needs to crack the throughput code

The chain’s future growth rests on how many burritos and bowls it can churn out every minute, CEO Brian Niccol said.

Financing

Chipotle posts highest profit margins since 2015

The burrito chain credits price increases, fewer promos and lower beef prices for its 24.5% operating margins in Q2—the best since it was plagued by food safety incidents six years ago.

Marketing

NFL champ Tim Tebow is the new brand ambassador for Clean Juice

Tebow embodies the chain’s values of “healthy, clean living,” the company said, and will appear in a national TV spot and more promotions for the brand.

Leadership

Freddy’s Frozen Custard beefs up its development team

The fast-growing chain promoted SVP Andrew Thengvall to chief development officer and hired two new people to his team.

Financing

Just Salad plans to double its units after major cash infusion

The fast-casual salad concept completed the largest funding round in its history and intends to open more restaurants and expand its sustainability initiatives.

Financing

Portillo’s says it is going public

The fast-growing hot dog chain confidentially submitted documents to begin the initial public offering process.

Operations

Inside Moe’s Southwest Grill’s next act

The Focus Brands’ fast-casual chain is in the midst of a major reinvigoration that includes new store designs, modernization, menu changes and more.

Marketing

Marketers have a new job: Promoting restaurants to potential workers

In a tight labor market, chain restaurant marketers say they’re now working harder than ever to make their restaurants attractive not only to future customers but to prospective employees.

Marketing

Goldbelly launches fund to help reopen 100 indies shuttered during the pandemic

The Local Legends Fund will help independent operators with needed repairs and upgrades to keep their doors open for local business as well as nationwide shipping through the e-commerce platform.

Marketing

Pressed Juicery changes its name to Pressed

The move is part of a full rebrand for the cold-pressed juice concept.

Operations

Bonchon reports success with its fast-casual format

The Korean fried chicken chain said it is seeing AUVs comparable to its full-service restaurants with a smaller footprint, less labor and pared-down menu.

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