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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 73
Operations

Jason’s Deli has closed 22 units since the pandemic began

The fast-casual chain said the permanent shutters came as a result of “tough decisions because of current circumstances.”

Operations

Long-lived independent restaurants keep shutting their doors

The pandemic is forcing the closure of a large number of independent restaurants, with many in the industry saying to expect more permanent shutters in coming months.

Financing

After pandemic struggles, Noodles appears to be on an upswing

The fast-casual chain, which saw double-digit same-store sales declines earlier in the pandemic, is reporting brighter Q3 numbers.

Operations

Fire destroys Napa’s iconic Restaurant at Meadowood

A number of wineries and other restaurants in Napa Valley have been threatened or damaged by wildfire in recent days.

Operations

Consumers rate which chains are taking COVID safety seriously

New Technomic consumer data shows which restaurants are adhering to social distancing, personal protective equipment and more.

Leadership

Panera names Lauren Cody chief customer officer

The former McDonald's executive will also serve as the fast casual’s chief of staff.

Financing

Pie Five’s parent continues to struggle

Rave Restaurant Group’s latest financial update paints a bleak picture for Pie Five and sister brand Pizza Inn.

Operations

How Shake Shack went from zero to 60 on curbside pickup

Pre-pandemic, curbside pickup wasn’t even on the burger chain’s radar. Now, it’s one of many ways the brand is reimagining itself.

Food

Fazoli’s is adding chicken wings at all of its restaurants

The new menu item may be off-brand for the Italian fast casual, but the chain says wings are boosting sales and traffic.

Emerging Brands

Two industry vets partner to grow Mandola’s Italian Kitchen

Paul Avery, former president and COO of Outback Steakhouse, and Damian Mandola, co-founder of Carrabba’s, have big plans for the fast-casual concept.

Emerging Brands

5 things to know about: Tacos 4 Life

How a mission-driven taco concept shook up its under-utilized drive-thrus during a crisis.

Operations

Restaurants are struggling to find—and afford—patio heaters

Operators in cold-weather cities say demand is high for portable heaters, as they seek to continue outdoor dining for as long as weather and technology will permit.

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