Kelly Killian
Editor
Articles by
Kelly Killian
Page 8Marketing
Trigger-happy branding
Conventional business wisdom says it costs five to 10 times more to acquire a new customer than to keep an existing one.
Financing
The business case for No Kid Hungry
As Dine Out for No Kid Hungry, one of the restaurant industry’s big charitable campaigns to fight childhood hunger, kicks into high gear this month, its feel-good benefits are well publicized. But as every restaurateur knows, running a profitable business isn't only about following your heart—it’s about making decisions that ultimately benefit the top and bottom line.