Anthony's Coal Fired Pizza

Operations

Anthony's Coal Fired Pizza is sold to a Burger King franchisee

The 51-unit pizza chain is being sold to Kuljeet Singh, who is also a franchisee of Round Table Pizza. The deal splits the brand from sister chain BurgerFi.

Technology

Why Anthony's Coal Fired Pizza ditched its AI phone system

The bot, nicknamed Becky, was alienating customers and staff. “Everyone said, ‘Becky’s gotta go,’” said CEO Carl Bachmann.

Customers returned to dining out and operators greeted them with a record number of limited-time offers. The result was a summer of love on restaurant menus.

Power outages and transportation difficulties are mentioned as the lingering effects of the storm that struck Florida and the Carolinas.

The two chains said they are starting to see some efficiencies after joining forces last year, but development was slowed by COVID.

The better burger chain said the acquisition is its first in a long-term plan of building a multi-brand restaurant platform.

Executives from the better burger brand, which announced a deal to purchase the casual-dining chain for $161.3 million this week, said they intend to turn a pared-down, fast-casual Anthony’s prototype into a growth vehicle.

The polished-casual chain hired a COO, CMO and, late last year, a chief culinary officer.

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