Maggiano's Little Italy

Leadership

Steve Provost succeeds Kelly Baltes as Maggiano’s president

By Peter Romeo on Jun. 08, 2020

Brinker said the switch reflects a change in its management structure.

Workforce

As restaurants reopen, mental health concerns need attention, too

By Patricia Cobe on May 21, 2020

COVID-19 has elevated stress and anxiety levels among owners, employees and customers. Here’s how operators are coping.

Operations

Sales at Chili’s drop to a third of usual volume

By Peter Romeo on Apr. 02, 2020

Delivery and takeout business has more than doubled, but off-premise is generating only about 30%-35% of former sales levels.

Financing

Chili’s embraces new tabletop tech

By Peter Romeo on Jan. 29, 2020

The changeover is part of a stepped-up effort to boost in-store business.

Operations

Now a delivery believer, Chili’s looks for margin aids

By Peter Romeo on Oct. 31, 2019

The casual chain is looking at staffing changes and new packaging after posting a 2.9% rise in Q1 comps, in part because of delivery.

Marketing

Brinker names a new CMO for Chili’s

By Peter Romeo on Sep. 23, 2019

Ellie Doty will be responsible for consumer insights and menu development, among other duties.

Financing

4 tactics Chili’s parent is bidding farewell

By Peter Romeo on Aug. 13, 2019

Brinker International said the redirections will set up the casual giant for extended growth.

Operations

Chili’s adds delivery through exclusive deal with DoorDash

By Peter Romeo on Jun. 11, 2019

The third-party service also becomes the exclusive delivery partner of Maggiano’s.

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