Maggiano's Little Italy

Consumer Trends

5 chains winning special occasion visits

Here are the five restaurant chains that consumers visit the most for special occasions.

Operations

This week’s 5 head-spinning moments: Reverse is the new forward

Some big chains are reversing themselves on customization, delivery, portioning and new-age staffing moves.

Designed to evoke the spirit of Italian dining, it has a warm atmosphere and traditional fare

The transition to the second generation of Melmans took a big step forward.

Deferred taxes have a lower value for Brinker International under revised federal rates, cutting into the casual-dining company's profits.

Music can help make or break a restaurant experience, so with help from Technomic, we found the top 10 casual-dining playlists.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

A look at the casual-dining chains satisfying consumers with their dine-in services, but not doing quite as well with takeout.

Adding or expanding brunch can boost customer counts—but it doesn’t come without challenges.

It’s never good when employees make mistakes, but it’s even worse when they do it in a room full of reporters.

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