Operations
Portillo’s plans to open a restaurant without a dining room
The new prototype, slated to open this winter in Joliet, Ill., will be the fast casual’s first to feature a triple drive-thru as it seeks to capitalize on demand for delivery and pickup orders.
Food
Burger King, Taco Bell and Portillo’s all jump into the chicken sandwich fray
The chains are all taking national their own takes on the popular product that has engulfed much of the restaurant industry and drained supplies of chicken.