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Shake Shack

Operations

How Shake Shack improved profits despite soaring beef costs

 By Lisa Jennings on Feb. 27, 2026

The fast-casual chain grew margins, despite a challenging macroeconomic climate in 2025. CEO Rob Lynch said the ongoing work on operations paid off and set the stage for a stronger 2026.

Food

Shake Shack wants to teach fast-food restaurants how to cook

 By Lisa Jennings on Jan. 29, 2026

The fast-casual chain launched a campaign to spotlight the made-to-order cooking that goes on in its units, joining with Chipotle as a critic of assembly line fast food.

Financing

Rob Lynch has big plans for Shake Shack

By Jonathan Maze on Jan. 12, 2026

The fast-casual burger chain has changed its strategy under Lynch to be a more everyday occasion. Here’s how, and why, the company’s CEO believes that is the right strategy.

Operations

How Shake Shack plans to win market share in 2026

By Lisa Jennings on Dec. 10, 2025

The burger chain has been an outlier in the fast-casual segment, showing strong results. At a Raymond James conference this week, CEO Rob Lynch explained what's working.

Leadership

Shake Shack CFO Katie Fogertey is stepping down

By Lisa Jennings on Nov. 25, 2025

The fast-casual burger chain will search for a replacement as Fogertey moves to an advisory role, working with a newly created Office of the CFO.

Food

At Shake Shack, innovation begins with guest insights

By Patricia Cobe and Bret Thorn on Nov. 10, 2025

Menu Talk: Nancy Combs, SVP of culinary and calendar innovation, shares the strategy behind the fast casual’s menu successes.

Operations

Mobile app offers help Shake Shack shake off a weak economy

By Lisa Jennings on Oct. 31, 2025

Challenging times are when great companies get better and steal market share, said CEO Rob Lynch. Coming soon to the fast-casual chain: "Crackable shakes" and improved fries.

Operations

Shake Shack feels pinch in two of its biggest urban markets

By Lisa Jennings on Sep. 03, 2025

Slowing tourism in New York City and macro pressures in Washington, D.C. have weighed down sales for the fast-casual chain. But elsewhere, operational investments are paying off, says CFO.

Financing

Dubai chocolate shakes and $1 sodas turn Shake Shack's traffic in the right direction

By Lisa Jennings on Jul. 31, 2025

CEO Rob Lynch said the fast-casual chain's culinary calendar and investments in advertising will drive in guests, no matter the economic climate.

Food

Spinoffs of the TikTok-famous Dubai Chocolate Bar surge on chain restaurant menus

By Patricia Cobe on Jun. 23, 2025

The classic flavor combination of chocolate, pistachio and crisp phyllo is showing up in everything from shakes to doughnuts, matcha and desserts.

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