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Shake Shack

Operations

Shake Shack breaks out the fine china, white tablecloths and (canned) wine for high-end experience

 By Lisa Jennings on Feb. 22, 2023

For $20, guests can book the luxury trappings to go with the new White Truffle LTOs, but only at select locations.

Financing

Customers returned to Shake Shack in January

 By Lisa Jennings on Feb. 16, 2023

The fast-casual, "better burger" chain is positioning itself to capture trade-down diners with truffles and more plant-based options. It is also working to rebuild profit margins.

Operations

Diversifying formats pays off for Shake Shack

By Lisa Jennings on Jan. 10, 2023

Drive-thru and smaller-box restaurants will be a critical part of growth strategy.

Operations

Delivery will be the last luxury to go, says Shake Shack CEO

By Lisa Jennings on Nov. 30, 2022

Even as wallets continue to get pinched, Randy Garutti expects consumers to carry on with their expensive delivery-meal-on-the-couch habits.

Financing

Office workers are coming back to urban Shake Shacks but staffing challenges are hurting units in the suburbs

By Lisa Jennings on Nov. 03, 2022

Despite wage increases and tipping that has increased starting pay to about $20 per hour, the chain is struggling to staff up.

Food

Famed Mexico City chef creates an ant burger for Shake Shack’s 3-course $75 dinner

By Patricia Cobe on Oct. 24, 2022

Fast-casual Shake Shack partnered with Enrique Olvera of award-winning Pujol restaurant for the menu, which is being served in New York and LA for two nights only.

Financing

Sweetgreen and Shake Shack still have an urban problem

By Jonathan Maze on Aug. 12, 2022

The Bottom Line: Both companies appear to be getting traction in the suburbs. But they have a big foot in slow-to-recover urban areas.

Food

Taco Bell will serve Milk Bar's Strawberry Bell Truffle in select locations

By Patricia Cobe on Aug. 08, 2022

The dessert mashup, created by Milk Bar founder Christina Tosi and her team, blends sweet and salty flavors and bits of crunchy taco shell into a bite-size cake ball.

Financing

Shake Shack sees promising early results in the drive-thru

By Joe Guszkowski on Aug. 04, 2022

The chain’s six drive-thru units generated higher average weekly sales than other restaurants, and it has plans to open many more over the next year-plus.

Leadership

Danny Meyer on the challenges all leaders face

By Peter Romeo on Aug. 02, 2022

In an interview conducted two months after the IPO of Shake Shack, a spin-off he serves as chairman, Meyer shared his take on the challenges of transitioning from entrepreneur to corporate chief.

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