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Shake Shack

Operations

Shake Shack inches closer to opening 1st drive-thru

The chain, hampered by its urban real estate portfolio, announced plans to open a drive-thru in a new Orlando development later this year.

Operations

Shake Shack’s urban-suburban divide continues

The fast-casual chain continues to see improvement during the pandemic, but some locations are gaining back sales at a much faster pace than others.

In developing its new sandwich, the R&D team drew inspiration from several culinary trips to Seoul.

The fast-casual chain is adding several Korean-inspired dishes for a limited time.

The two limted-service chains say the extra payments are a thank-you to employees for working through difficult times

The fast casual, which has struggled with traffic during the pandemic, said it plans to roll out delivery via Uber Eats on its app and website systemwide early next year.

Operators are dressing up everyday menu items with upscale ingredients.

Taste Tracker: Chick-fil-A launches seasonal soup, Mellow Mushroom takes on a Cuban accent and Nekter Juice Bar celebrates with elderberry.

The burger chain, which has never had a drive-thru, plans to open up to eight of them in the next two years to make order pickups more convenient amid the pandemic.

Pre-pandemic, curbside pickup wasn’t even on the burger chain’s radar. Now, it’s one of many ways the brand is reimagining itself.

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