Workforce
Shake Shack is spending $10M on higher pay and bonuses
The chain called it one of the “biggest team member commitments” in its history as it fights for workers in a tight labor market.
Operations
Shake Shack sees strong potential in its licensed business
The fast casual’s CEO called domestic and international licensed stores an area of quiet growth for the chain, though it's one that still has some pandemic-related hurdles to leap.