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Starbucks

Financing

International customers flock to U.S. fast-food brands

Despite challenges with omicron, China and Russia’s invasion of the Ukraine, McDonald’s, Burger King, Taco Bell and other brands have seen strong growth in global markets.

Workforce

Labor regulator echoes union's accusations that Starbucks is playing dirty

A high-level official has leveled several dozen complaints against the coffee giant for its response to the organizing drive.

The coffee giant sent a letter expressing concern that it wasn’t invited to tell its side of the story amid an ongoing battle with labor activists.

The Bottom Line: The interim CEO suggested the company is already talking to candidates and said there is plenty of interest in the job. The position provides an opportunity rare in the restaurant business, but it comes with its own challenges.

The company says it is making another $200 million in investments, including improvements to productivity and wages, but Interim CEO Howard Schultz says the company legally can’t provide them to union locations.

The chain has asked federal labor regulators to halt the intimidation as relations between Starbucks and the union continue to sour.

Regulators say the chain appears to have violated federal rules when it fired seven pro-union baristas in Tennessee.

Wages and benefits could be frozen for more than a year, management told baristas waiting to vote.

Starbucks’ interim CEO said in a blog post directed at managers that union organizing focuses on “conflict, division and dissension.” It comes as the coffee giant continues to lose more unionization votes.

Working Lunch: Joe Kefauver and Franklin Coley from Align Public Strategies discuss the giants’ union issues. They also talk EEOC and a candidate for Massachusetts AG.

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