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Technology

The latest news and trends in restaurant technology
Technology

Deliverect acquires ChatFood to enable orders via social media

 By Joe Guszkowski on May 09, 2023

The deal will allow Deliverect clients to take orders directly from their Facebook and Instagram accounts.

Technology

Restaurant delivery is slowing, with a few big exceptions

 By Joe Guszkowski on May 05, 2023

Tech Check: Many restaurants say consumers are dining in more and getting less delivery, even as DoorDash and Uber Eats keep growing.

Technology

Hardee's and Carl's Jr. to add voicebots to drive-thrus

By Joe Guszkowski on May 04, 2023

The burger brands are taking the technology from Presto nationwide after tests showed a significant revenue boost.

Technology

Sweetgreen's first Infinite Kitchen robotic makeline to debut on May 10

By Lisa Jennings on May 04, 2023

The long-awaited automated format will open first in Naperville, Ill. A second one is coming later this year at a converted existing restaurant.

Technology

Chick-fil-A will soon time your mobile orders

By Jonathan Maze on May 04, 2023

The fast-food chicken sandwich chain is upgrading its mobile app with geolocation services to better time customers' mobile orders. It will also give customers wait times.

Technology

The Digital Restaurant Association: A Coalition to Level The Playing Field

Sponsored content from our partner Digital Restaurant Association on May 03, 2023

The restaurant industry has been revolutionized by developments in digital technology, which provides businesses new opportunities to increase efficiency and reach new customers. Increasing digitizati...

Technology

Local Kitchens finds big appetite for 'micro food halls'

By Joe Guszkowski on May 02, 2023

The San Francisco startup focuses on families, pickup and local brands. It has 12 units and plans to double in size over the next year and a half.

Technology

The Digital Restaurant Association wants restaurants, delivery apps to get along—without legislation

By Joe Guszkowski on Apr. 27, 2023

The group, created by public affairs firm Tusk Strategies and led by a former Obama official, is pushing for better data sharing and more fee transparency from delivery providers. And it would like to keep regulators on the sidelines.

Technology

DoorDash pushes back against inflated delivery prices

By Joe Guszkowski on Apr. 27, 2023

Restaurants that mark up their prices on the app will now be less visible to customers, while those that keep them the same as in-store will get a boost.

Technology

AI's big leap raises deep questions for restaurants

By Joe Guszkowski on Apr. 26, 2023

Attendees of the Project Voice conference in Tennessee this week seemed both excited and anxious about the rapid development of things like voicebots and ChatGPT.

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