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Technology

The latest news and trends in restaurant technology
Technology

6 takeaways from the first 2 days of the National Restaurant Show

 By Peter Romeo and Jonathan Maze on May 22, 2023

And no, this account wasn’t written by an AI bot to ease two journalists’ lives.

Technology

Ecolab invests in Miso Robotics, maker of Flippy

 By Joe Guszkowski on May 18, 2023

As part of the multi-million-dollar-investment, the companies plan to work together on automated cleaning solutions.

Technology

Grubhub to share more detailed data with restaurants

By Joe Guszkowski on May 18, 2023

Operators will be able to view how different customer segments are performing. It’s one of a few updates to Grubhub’s tools for restaurants.

Technology

Incentivio raises $10M for system that uses AI to win back fading guests

By Joe Guszkowski on May 17, 2023

The startup offers digital ordering, loyalty and marketing services to help small restaurant brands strengthen the “guest journey."

Technology

Wendy's will soon deliver mobile orders using underground robots

By Jonathan Maze on May 17, 2023

The burger chain is working with Pipedream to send food from its kitchens to designated parking spots through underground portals.

Technology

Sweetgreen's automated makeline shows robots and humans can coexist

By Joe Guszkowski on May 15, 2023

Tech Check: The salad chain’s first Infinite Kitchen in Naperville, Ill., offers an experience that is almost seamless, but not soulless.

Technology

Ready or not, here come the robot drive-thrus

By Joe Guszkowski on May 11, 2023

Tech Check: More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales. But is the technology ready for prime time?

Technology

Sweetgreen's robotic Infinite Kitchen is finally open

By Lisa Jennings on May 10, 2023

The fully automated makeline is described as faster and more accurate, and could cut labor costs in half. A second location, converted from an existing restaurant, will come later this year.

Technology

DoorDash, restaurants at odds over price markups

By Joe Guszkowski on May 10, 2023

The delivery company is pushing operators to keep prices more consistent between the app and their regular menus, saying markups are turning customers away. Restaurants say the markups are needed to manage delivery costs.

Technology

Wendy's is working with Google to test an AI-powered drive-thru

By Jonathan Maze on May 09, 2023

The fast-food burger chain will start testing the use of Google Cloud’s artificial intelligence technology at company locations in Columbus, Ohio, starting this June.

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