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Technology

The latest news and trends in restaurant technology
Technology

Panera loyalty members can order via Alexa on Echo Show devices

 By Lisa Jennings on Mar. 29, 2023

Deepening the partnership with Amazon, the move is designed to make ordering at home even easier, and hands-free.

Technology

Automation: The Secret To Great Customer Experiences

 Sponsored content from our partner Apex Order Pickup Solutions on Mar. 28, 2023

When people think about automation in foodservice, they often picture cold, indifferent efficiency—the last things any operator wants to provide in a great customer experience. In reality, automation ...

Technology

Uber Eats works to prune and improve its virtual brand selection

By Joe Guszkowski on Mar. 28, 2023

The delivery app is cracking down on restaurants that duplicate menus under different names and doing more to connect restaurants with established concepts.

Technology

Presto CEO Rajat Suri steps down

By Joe Guszkowski on Mar. 27, 2023

The founder of the restaurant automation company will move on to other endeavors while the board searches for his replacement.

Technology

Grubhub to get in front of more college students with latest integration

By Joe Guszkowski on Mar. 27, 2023

The delivery company is partnering with Transact, a widely used campus payments app, to give students easy access to its restaurant marketplace.

Technology

Reef closes more ghost kitchens as it shifts focus to tech

By Joe Guszkowski on Mar. 24, 2023

The company is operating fewer delivery-only food trailers and instead working to license the technology behind them.

Technology

ChatGPT can now recommend restaurants on OpenTable

By Joe Guszkowski on Mar. 24, 2023

Who has the best deep-dish in Chicago? ChatGPT has some ideas, thanks to a new integration with the reservations website.

Technology

McDonald's will start preparing orders before customers arrive

By Jonathan Maze on Mar. 23, 2023

The fast-food burger giant is adding new functionality on mobile orders that uses geofencing technology to help teams start orders while customers are on their way.

Technology

DoorDash now accepts cash for first-party orders

By Joe Guszkowski on Mar. 21, 2023

The delivery company is enabling cash on delivery through its white-label Drive service after pizzerias asked for it.

Technology

The case for ChatGPT in restaurants

By Joe Guszkowski on Mar. 21, 2023

The AI chat bot can do a little bit of everything, from writing menu descriptions to spitballing with the CEO. But its most intriguing abilities could take years to refine.

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