Workforce

Best practices for improving recruitment, retention and training

I’ve done everything I can think of to retain cooks. Why am I still having issues?

By Jonathan Deutsch, Ph.D. on May 05, 2023

Advice Guy: Labor challenges in restaurants are not going away. It might be time to think about ways to streamline your operation with a smaller team.

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These teens couldn't be more eager to work in restaurants

By Peter Romeo on May 05, 2023

Reality Check: Indeed, they wouldn't mind owning one. They were already working hard toward that goal at the National ProStart Invitational competition.

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Bernie Sanders throws his support behind a nationwide $17 minimum wage

By Peter Romeo on May 04, 2023

The Senate committee he chairs will take up a bill next month to phase in the higher wage over five years. He did not mention what changes he might seek in the tip credit.

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More than 10,000 fast-food workers are homeless in California, report says

By Lisa Jennings on May 02, 2023

But the research was underwritten by the SEIU, which also backed the controversial Fast Act bill. Industry reps say the data has "zero credibility."

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New York City and its suburbs are looking at a wage hike to $17 an hour

By Peter Romeo on Apr. 28, 2023

The pay floor for New York City, Long Island and Westchester County would rise next year to $16 on way to $17. Other parts of the state would have a mandated minimum of $16

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Union backers spent nearly $2.5M to infiltrate Starbucks, report finds

By Peter Romeo on Apr. 26, 2023

The study undercuts assertions that Starbucks Workers United was a grassroots reaction of frustrated baristas.

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Service fees are about to go big time in Washington, D.C.

By Peter Romeo on Apr. 26, 2023

A new survey shows 70% of local restaurants intend to use surcharges to counter the loss of the tip credit. About 150 places have already taken the plunge.

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