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coffee

Financing

Inflation may be taking the buzz out of coffee sales

 By Jonathan Maze on Jul. 18, 2022

Foot traffic to coffee chains slowed in June, according to Placer.ai, and has fallen below its fast-food restaurants for the first time in a year. Are higher prices to blame?

Operations

Starbucks closes some restaurants, citing safety concerns

 By Jonathan Maze on Jul. 12, 2022

The coffee giant also listed several efforts to improve safety inside its stores, including training and closing more stores if necessary.

Financing

Howard Schultz gives some hints about Starbucks’ future

By Jonathan Maze on Jul. 11, 2022

The interim CEO outlined five “bold moves” that will outline the brand’s reinvention, though he provided few details, saying they will come in the next few weeks.

Leadership

Rossann Williams, head of Starbucks North America, is leaving the company

By Jonathan Maze on Jun. 17, 2022

She had been one of the chain’s most visible executives and declined another position at the company. Sara Trilling, who had led the Asia Pacific region, will step into the role.

Operations

Starbucks rethinks its bathroom policy

By Heather Lalley on Jun. 10, 2022

In 2018, following a widely publicized racist incident in one of its stores, the coffee giant opened its restrooms to all. But interim CEO Howard Schlutz says a mental health crisis is putting that policy (and worker safety) in jeopardy.

Operations

Tim Hortons U.S. is the latest to try a seatless prototype

By Jonathan Maze on Jun. 07, 2022

The company unveiled a 900-square-foot drive-thru-only location among its new designs, which also include a larger version with a 24-seat dining room.

Leadership

Starbucks is apparently targeting an outsider to be its next CEO

By Jonathan Maze on Jun. 06, 2022

Interim CEO Howard Schultz told the Wall Street Journal that he isn’t a candidate for the permanent job. But anybody who takes the position will operate under his considerable shadow.

Financing

The biggest coffee chains in the country

Jun. 01, 2022

Here are the coffee concepts that generated the most sales in 2021, according to the Technomic Top 500 Chain Restaurant Report.

Financing

How avocado toast, and a few other products, are pushing Dunkin’ into a new future

By Jonathan Maze on May 31, 2022

The venerable chain has already evolved from a doughnut into a beverage chain. Its more recent success has come from colder beverages and menu items aimed at younger consumers.

Financing

Starbucks says it is leaving Russia

By Jonathan Maze on May 24, 2022

The coffee giant joins McDonald’s in pulling up stakes in the country over the war in Ukraine.

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