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A Deeper Dive

“A Deeper Dive”  is a weekly podcast from Restaurant Business dedicated to going in-depth on the most pressing challenges and opportunities restaurant operators face today. Each Wednesday, our audience will hear from restaurant industry leaders – from Chipotle to Pincho Factory and Firehouse Subs to McDonald’s. Deep dives into hot topics, from delivery to discounting and marketing to menu, will give operators the latest information and solutions to drive their businesses. Restaurant Business will also bring you expert industry trends and sales analysis from data partner Technomic, and debates and expertise from RB editors.

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The story behind L&L Hawaiian Barbecue

 By Jonathan Maze on Nov. 13, 2024

A Deeper Dive: Elisia Flores, CEO of the quick-service chain, joins the Restaurant Business podcast to discuss the company’s history and what it’s like taking over the family business.

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Why TGI Fridays filed for bankruptcy

 By Jonathan Maze on Nov. 06, 2024

A Deeper Dive: Senior Editor Joe Guszkowski joins the Restaurant Business podcast to discuss the Chapter 11 bankruptcy filing of the venerable casual-dining chain, and what it says about the industry.

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Bill Marler on McDonald’s E. coli outbreak

By Jonathan Maze on Oct. 30, 2024

A Deeper Dive: The attorney, who has represented victims of foodborne illness outbreaks for more than 30 years, joins the Restaurant Business podcast to talk about the McDonald’s incident.

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What to make of a weird year in the restaurant business

By Jonathan Maze on Oct. 23, 2024

A Deeper Dive: Kenny Kraft and Tyler Martinez from Houlihan Lokey join the Restaurant Business podcast to talk about the state of the restaurant industry.

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How to use customer reviews to your advantage

By Jonathan Maze on Oct. 16, 2024

A Deeper Dive: Avi Goren, cofounder and CEO of the hospitality technology company Marqii, joins the podcast to discuss online customer reviews and how to use them.

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The benefits, and drawbacks, of restaurant AI

By Jonathan Maze on Oct. 09, 2024

A Deeper Dive: Richard Del Valle, chief information officer of Bojangles, joins the Restaurant Business podcast to talk about the company’s technology efforts, including drive-thru AI.

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How to market fast food at a time like this

By Jonathan Maze on Oct. 02, 2024

A Deeper Dive: Ryan Ostrom, chief marketing officer for Jack in the Box, joins the Restaurant Business podcast to talk marketing a brand when customers are cutting back.

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Why third-party delivery continues to grow in popularity

By Jonathan Maze on Sep. 25, 2024

A Deeper Dive: Cameron Watt, president and CEO of Intouch Insight, joins the Restaurant Business podcast to talk about his firm’s recent study on delivery at restaurants and convenience stores.

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Podcast transcript: Whataburger's Ed Nelson and Debbie Stroud

By Jonathan Maze on Sep. 25, 2024

A Deeper Dive: The current and future CEOs of the burger chain discuss the transition, the chain’s history, and what’s in store for its future.

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A look at the past, and future, of Whataburger

By Jonathan Maze on Sep. 18, 2024

A Deeper Dive: Retiring CEO Ed Nelson, and future CEO Debbie Stroud, join the Restaurant Business podcast to talk about the burger chain, its success and where it goes from here.

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