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Emerging Brands

Chili's parent bets on a second virtual concept

By Peter Romeo on Aug. 18, 2021

Maggiano's Italian Classics features Italian standards, with an emphasis on $10 lunch combos.

Technology

Tech roundup: Grubhub is changing its controversial phone call system

 By Joe Guszkowski on Aug. 18, 2021

The company will stop charging restaurants for calls that don't relate to an order. Also, more tech suppliers launch tools to help navigate vaccination policies, and another YouTube celeb starts a virtual brand.

Technology

Online ordering is having a good summer

By Joe Guszkowski on Aug. 13, 2021

Uber Eats, DoorDash and Olo rolled right along with the rest of the industry, but the latest COVID surge is adding an element of uncertainty.

Technology

Burger King's parent invests in home-cooking platform WoodSpoon

By Joe Guszkowski on Aug. 10, 2021

Restaurant Brands International led a $14 million funding round in the company that connects local chefs and customers.

Technology

Kiwibot and Sodexo will bring robot delivery to 3 colleges

By Joe Guszkowski on Aug. 10, 2021

Students at Gonzaga, New Mexico State and Loyola Marymount will be able to access robot delivery with their meal plans.

Marketing

Domino's to surprise millions of customers with free food

By Joe Guszkowski on Aug. 09, 2021

The chain's "Surprise Free" promotion is a jab at third-party delivery fees.

Technology

New DoorDash feature DoubleDash allows orders from 2 businesses at once

By Joe Guszkowski on Aug. 06, 2021

Customers can use DoubleDash to bundle restaurant and convenience items in a single delivery.

Technology

Drone delivery has to crawl before it can soar

By Joe Guszkowski on Aug. 05, 2021

The technology is just getting off the ground at restaurants, but has already flashed intriguing benefits including cheaper and faster delivery.

Operations

Applebee's plans more drive-thrus as sister brand IHOP eyes virtual concepts

By Peter Romeo on Aug. 05, 2021

Meanwhile, parent Dine Brands is about to consider "all options to optimize shareholder return."

Technology

Kitchen United to open ghost kitchens in Kroger stores

By Joe Guszkowski on Aug. 04, 2021

It continues an era of evolution for the company as it seeks out more nontraditional locations for its multiconcept restaurant centers.

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