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Technology

DoorDash launches alcohol delivery

By Joe Guszkowski on Sep. 20, 2021

The company said the option to add booze could increase restaurants' average check by 30%.

Technology

Robots could be food delivery’s best hope

 By Joe Guszkowski on Sep. 17, 2021

If the many bots currently in test can prove themselves, restaurants say they're ready and willing to deploy them.

Technology

Don’t expect Pizza Hut drivers to deliver Taco Bell anytime soon

By Jonathan Maze on Sep. 16, 2021

Yum Brands wants its concepts to grow individually, meaning it likely won’t expand the pizza chain’s delivery to its other concepts, at least for now.

Technology

How restaurants can make third-party delivery work for them

By Joe Guszkowski on Sep. 16, 2021

As the service becomes a deeply ingrained consumer habit, restaurants are learning to adapt rather than resist.

Technology

DoorDash sues NYC for right to keep customer data from restaurants

By Joe Guszkowski on Sep. 15, 2021

In its second lawsuit in less than a week, the company accuses New York of violating consumers’ privacy and illegally attacking its business model.

Technology

Glimpse of post-pandemic restaurant tech shows big steps in familiar directions

By Peter Romeo on Sep. 15, 2021

FSTEC attendees got a preview of what's next in ghost kitchens, loyalty programs and digital attempts to help with labor.

Operations

Surprise! Your image of ghost kitchens might be wrong

By Peter Romeo on Sep. 13, 2021

Day One of the FSTEC technology conference served up a slew of jaw-droppers about current industry issues, from labor to supply chain to virtual concepts and ghost kitchens.

Technology

Uber Eats introduces tiered pricing plan for restaurants

By Joe Guszkowski on Sep. 13, 2021

Operators can choose to pay either 15%, 25% or 30% per order, with higher fees bringing more robust marketing support.

Food

Perkins saw a void in the virtual kitchen space and filled it with sweet treats

By Patricia Cobe on Sep. 10, 2021

The family-dining chain launched Bakery By Perkins online to deliver pies, muffins and other baked goods, but the concept also serves as a testing ground for new products.

Technology

Delivery services sue NYC over its permanent delivery fee cap

By Jonathan Maze on Sep. 09, 2021

DoorDash, Uber Eats and Grubhub called the cap unconstitutional and that it bears no relationship with a public-health emergency.

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