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Technology

Proposed Grubhub settlement on nonpartner restaurants doesn't cut it, says member of class action

 By Joe Guszkowski on Apr. 29, 2021

An attorney for The Farmer's Wife plans to file an objection to the proposal in hopes of getting additional relief.

Technology

Uber Eats will let people pick up food mid-Uber ride, among other new features

 By Joe Guszkowski on Apr. 28, 2021

The updates bring more flexibility to how people order things on Uber Eats as the company leans into its large network.

Financing

As pandemic eases, digital sales prove sticky

By Joe Guszkowski on Apr. 27, 2021

Even with more people returning to dining rooms, online channels for many restaurants are remaining stable or even growing.

Technology

DoorDash unveils tiered pricing plan for restaurants

By Joe Guszkowski on Apr. 26, 2021

Operators can choose to pay commissions of 15%, 25% or 30%, with service levels scaling accordingly. DoorDash also lowered the costs of pickup and its Storefront product.

Technology

Olo, DoorDash end dispute over fees with new contract

By Joe Guszkowski on Apr. 22, 2021

The delivery provider had accused Olo of charging it too much, but both parties agreed Thursday to dismiss the claims.

Technology

Deliverect raises $65M to help restaurants streamline digital ordering

By Joe Guszkowski on Apr. 21, 2021

The Belgian startup integrates third-party orders into a single device and has seen massive growth over the past year.

Technology

Why the next McDonald's could be a virtual brand

By Joe Guszkowski on Apr. 21, 2021

Shifting consumer habits have Ordermark CEO Alex Canter bullish on the company's delivery-only concepts, like HotBox by Wiz.

Technology

Grubhub settlement would give nonpartner restaurants more control over listings

By Joe Guszkowski on Apr. 20, 2021

The proposal is in response to a lawsuit alleging that Grubhub falsely marked restaurants as closed or not accepting orders.

Technology

Nathan's Famous to add 100 units with Ghost Kitchen Brands, many in Walmarts

By Joe Guszkowski on Apr. 19, 2021

The off-premise-focused outlets will roughly double Nathan's virtual footprint in the U.S. and Canada.

Technology

Tech roundup: Restaurants remain fans of delivery fee caps

By Joe Guszkowski on Apr. 19, 2021

Leaders in New York and Philadelphia say they haven't hurt sales, despite a recent DoorDash report. Plus, Toast adds new contactless payment features and a drone company launches lunch delivery.

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