delivery

Short drivers, Papa John’s embraces third-party delivery

By Jonathan Maze on Nov. 07, 2019

The company has deals with three major providers as it works to offset a major driver shortage and says it is happy with the service’s profitability.

Operations

Now a delivery believer, Chili’s looks for margin aids

By Peter Romeo on Oct. 31, 2019

The casual chain is looking at staffing changes and new packaging after posting a 2.9% rise in Q1 comps, in part because of delivery.

Operations

NYC lawmakers press Grubhub to refund mischarges

By Peter Romeo on Oct. 31, 2019

A majority of the city’s legislative body has warned in a letter to the service’s CEO that it might seek legislation if refunds aren’t made voluntarily.

Financing

Cheesecake Factory leverages Fox deal for better delivery terms

By Peter Romeo on Oct. 30, 2019

The company also said a TV test proved better than expected.

Financing

Grubhub takes a big hit

By Jonathan Maze on Oct. 29, 2019

The online ordering and delivery provider said competition is hurting order growth, sending shares plummeting and spurring questions on the industry, says RB’s The Bottom Line.

Operations

BJ’s Restaurants plans to try beer subscriptions

By Peter Romeo on Oct. 25, 2019

The venture was one of several sales-boosting initiatives outlined by the casual chain after posting a slip in comps and profits for Q3. Also on tap: Tableside ordering via cell phone.

Food