environment

Operations

4 restaurant fights raging unnoticed

A union goes after a small restaurant chain, Tim Hortons franchisees head to court, Starbucks battles monsters, and two of the industry's best-known chefs draw spatulas—some of the business's most intense struggles have somehow dodged notice. Until now.

Consumer Trends

The rewards of engaging in corporate social responsibility

Every business, regardless of size, should acknowledge its responsibility to the community as a whole. By doing so, you also attract the more socially conscious customer. According to American Express Market Brief, restaurant patrons are most concerned about working conditions and wages for employees and environmental issues.

Consumers are showing more interest in doing what’s right for the environment—as long as it doesn’t cost them more.

Find out which 10 restaurant trends we kept encountering in our journey through the National Restaurant Association’s annual convention in Chicago.

New mandatory conservation rules will require restaurants to hold off from providing water unless it is requested by the guest.

The aftershocks of the Sept. 11 terrorist attacks in New York didn't just hit operators who had to deal with empty tables and canceled reservations.

If discussions at the NRA show are any indication, concept development is revving up again.

When even the smallest profit increases are major victories for restaurateurs, neglecting to examine fixed costs such as trash removal is like throwing away money, says Dean Corbett, owner of Corbett’s: An American Place and two other Louisville, Ky., restaurants.

Opponents have succeeded in putting the measure to a referendum vote in November of 2016. Officials have suspended the measure until it’s decided via the ballot box.

Among the trends they foresee is eliminating the disparity in pay between front-of-the-house and back-of-the-house employees.

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