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Uniformly fashionable

 By Restaurant Business Staff on May 01, 2011

A bit of style in your uniforms and shoes can go a long way in creating a brand identity and making a favorable impression on your customers.

Technology

How Domino's avoided Super Bowl fumbles

 By Peter Romeo on Feb. 15, 2012

The three hours leading into the Super Bowl is the busiest time of the year for the chain, by a blowout margin. Rob Crookston, franchisee of the Roslyn Heights store, will see business soar even in that unit, which is roughly the size of a single-car garage.

Benjamin Foods Names New Director of Operations

By Restaurant Business Staff on Aug. 30, 2012

HATBORO, PA (August 28, 2012) Benjamin Foods announced that Maurice Dollison has joined the company as Director of Operations.Prior to joining Benjamin...

Technology

Doing double duty: McDonald’s carry-out packages feature information-bearing QR codes

By Restaurant Business Staff on Feb. 06, 2013

Beginning in mid-January, McDonald's carryout bags and fountain beverage cups are featuring a new packaging design with quick-response (QR) matrix barcodes.

Technology

How a failing guest feedback program helped Texas Steakhouse improve

By Joann Whitcher on Jun. 05, 2013

What happens when your guest feedback programs insist your customers love you, but your restaurant is empty? That was Terry Smith’s dilemma when he was brought on board as consultant for Texas Steakhouse in 2008.

Operations

Waste patrol

By Patricia Cobe on Apr. 16, 2015

Napkins, cups and utensils are line iteems on the P&L, and when control is put into guests’ hands, losses escalate.

Technology

Mobile commerce grabs hold of takeout ordering

By Joann Whitcher on Feb. 06, 2013

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

Design a server excellence survey

By Bill Main on Sep. 20, 2001

A well-designed Server Excellence Survey should consist of 20–25 questions that measure five key components of service.

Storage the theme of National Food Safety Education Month

By Restaurant Business Staff on Jan. 08, 2004

The National Restaurant Association Educational Foundation (NRAEF) is encouraging distributors, operators and manufacturers to learn how to store food safely...

Is solar power for you?

By Restaurant Business Staff on Nov. 12, 2005

Even before you're sure what you're seeing, the restaurant Habana Outpost, in the Fort Greene section of Brooklyn, has already hijacked your senses.

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