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Fast_Casual

Technology

Panera wants you to order at the table

 By Heather Lalley on Feb. 01, 2022

Starting Tuesday, diners can sit down at the fast casual and place an order via the chain’s mobile app for dine-in service.

Operations

Fuzzy’s Taco Shop gets into the drive-thru game

 By Heather Lalley on Jan. 25, 2022

The fast casual said Tuesday it has signed a 50-store deal with a franchisee, all of which are slated to include drive-thrus.

Marketing

Chipotle gets a PR boost from Korean boy band BTS

By Heather Lalley on Jan. 25, 2022

Members of the band were caught on video enjoying the fast casual’s food for the first time, prompting Chipotle to temporarily change its name on Twitter and hand out 7,000 free meals.

Emerging Brands

Tony Roma’s gets ready for its fast casual debut

By Heather Lalley on Jan. 24, 2022

The 50-year-old casual-dining chain, which has shrunk to just seven U.S. units, sees a future in its smaller Bones & Burgers offshoot.

Technology

Pret a Manger ordered to pay $677K to settle biometric lawsuit

By Heather Lalley on Jan. 21, 2022

A former employee of the fast-casual chain in Chicago said she was improperly made to use her fingerprint to clock in and out of work.

Operations

Back Yard Burgers, after many hurdles, gets ready to grow again

By Heather Lalley on Jan. 21, 2022

The better-burger brand is about 75% smaller than it was 15 years ago. But it is looking to get back into the new-restaurant business.

Leadership

Saladworks’ parent WOWorks hires Brian Farris as chief development officer

By Heather Lalley on Jan. 19, 2022

Farris has previously held executive posts with Schlotzsky’s, Focus Brands, Quiznos and Boston Market.

Emerging Brands

Sweetfin gets an investment from an Italian poke chain

By Heather Lalley on Jan. 18, 2022

Poke House has taken a minority stake in the 14-unit poke fast casual based in Southern California, allowing it to speed up its growth.

Emerging Brands

How Obama's personal finance advisor is trying to change the face of restaurants

By Heather Lalley on Jan. 18, 2022

Robbie Robinson, co-founder of the Pendulum Holdings investment and advisory group, partnered with Chopt parent Founder’s Table to bring capital to operators who typically don’t get funding.

Operations

Potbelly has big birthday plans: Looking for franchisees

By Heather Lalley on Jan. 13, 2022

The fast-casual sandwich shop, which started 45 years ago in a Chicago antique store, wants to become a majority-franchised chain.

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