Fast_Casual

Leadership

Don Fox comes full circle

Fox thought he would end his career at Burger King until he was laid off nearly 20 years ago. He has since helmed Firehouse Subs to a $1 billion valuation, paid by his former employer’s parent company.

Operations

Potbelly has big birthday plans: Looking for franchisees

The fast-casual sandwich shop, which started 45 years ago in a Chicago antique store, wants to become a majority-franchised chain.

The fast-casual chicken chain said decreased staffing levels forced it to cut operating hours and sales channels last quarter.

The operator on Monday said its new chief people officer, chief development officer and chief legal officer would work for both the fast-casual burger chain and the newly acquired Anthony’s Coal Fired Pizza & Wings full-service concept.

The first Portillo’s Pick Up location, with a triple drive-thru, is slated to open Feb. 1 in Joliet, at a time in which the newly public fast casual is looking for ways to trim its labor usage and its geographic footprint.

Muldoon had served as president and CEO of the fast-casual since 2019. He takes over from founder Rick Malir.

The fast casual’s Sweetpass costs $10 a month and awards users with a $3 credit for each purchase for 30 days.

The fast casual’s Loco Gifts and Gear shop sells shirts, totes, skateboards and more, all designed by Latino creators.

The fast-casual pizza concept, which has about 60 units, plans to open 40 new stores by the end of next year. It also isn’t ruling out a possible IPO one day.

The scaled-down spinoff will serve pancake bowls, burgers and more—mainly for takeout. It's the first of 10 slated for the Big Apple.

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