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Workforce

Fast-growing restaurant chain focuses recruitment on Toys R Us employees

The Main Event food-and-games concept is holding an open house for Toys R Us staffers who have or are about to lose their jobs.

Operations

5 hot ways rooftop bars are warming up for winter

Here’s how operators in cold climates ensure their rooftops reel in off-season sales.

Operations

3 secrets to creating the perfect guest experience

Sponsored content from our partner Oneida on Nov. 01, 2017

Focusing on hospitality and maximizing the guest experience can be a key point of differentiation—and a way to keep guests coming back.

Operations

Chipotle revises its turnaround plan

By Peter Romeo on Oct. 25, 2017

The updates include changes in the chain's catering program, new digital enhancements, and a contribution from a Starbucks veteran who's been brought onboard.

Marketing

4 ways of cashing in on 'Game of Thrones'

By Benita Gingerella on Aug. 23, 2017

The night is dark and full of themed menu items and events.

Consumer Trends

5 ideas we stumbled upon

By Kelly Killian on May. 04, 2017

Here are stealable applications for the menu and more, inspired by casual dining.

Leadership

Best quotes from Restaurant Leadership Conference

By Lizzy Freier on Apr. 14, 2017

One-liners concerning wimps, going naked and princess crowns give RLC attendees insight into the minds of some of the top industry leaders.

Consumer Trends

7 lessons for engaging consumers

By Sara Rush Wirth on Apr. 13, 2017

Customers want brands to connect with them personally, both inside the four walls of a restaurant and out. The challenge now is how to figure out the ‘where’ and ‘how’ that creates an impact.

7 issues on restaurant leaders’ minds

By Peter Romeo on Apr. 11, 2017

More than 1,000 top-level chain executives came together to compare approaches to common problems and opportunities. The resulting discussions at the Restaurant Leadership Conference covered a lot of ground, including the latest challenges in building off-premise sales.

Workforce

How to keep talent during tough times

By Alaina Lancaster on Mar. 24, 2017

With a combined 110 years of restaurant experience, these industry vets share how to weather tough times and emerge with a strong culture and even stronger team members.