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Workforce

Fast-growing restaurant chain focuses recruitment on Toys R Us employees

The Main Event food-and-games concept is holding an open house for Toys R Us staffers who have or are about to lose their jobs.

Operations

5 hot ways rooftop bars are warming up for winter

Here’s how operators in cold climates ensure their rooftops reel in off-season sales.

Focusing on hospitality and maximizing the guest experience can be a key point of differentiation—and a way to keep guests coming back.

The updates include changes in the chain's catering program, new digital enhancements, and a contribution from a Starbucks veteran who's been brought onboard.

The night is dark and full of themed menu items and events.

Here are stealable applications for the menu and more, inspired by casual dining.

One-liners concerning wimps, going naked and princess crowns give RLC attendees insight into the minds of some of the top industry leaders.

Customers want brands to connect with them personally, both inside the four walls of a restaurant and out. The challenge now is how to figure out the ‘where’ and ‘how’ that creates an impact.

More than 1,000 top-level chain executives came together to compare approaches to common problems and opportunities. The resulting discussions at the Restaurant Leadership Conference covered a lot of ground, including the latest challenges in building off-premise sales.

With a combined 110 years of restaurant experience, these industry vets share how to weather tough times and emerge with a strong culture and even stronger team members.